Vice President - Digital Engineering @Ahead | Founder & Instructor @refactoredpro | #MicrosoftMVP #MVPBuzz #MCT | #vExpert

Joined October 2010
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14 Nov 2024
Excited to announce that Skylines Academy has been Refactored! Thank you to everyone who helped make this possible, especially @MattOffPrem @gregor_suttie @Pixel_Robots @DwayneNcloud @wyrdgirl my fellow Microsoft MVPs at @MVPAward @Ahead and all the incredible students. Please keep sharing your success stories! Build by the community, for the community, I hope you love all the new training and career programs. #refactoredpro #thejourney #career
🚀 Big news: Skylines Academy has been…Refactored! 🎉 We're thrilled to introduce Refactored.Pro – a fresh approach to tech training. It’s not just new videos; it’s a whole new way to learn and grow! #RefactoredPro
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Thank you Team LH, love you all
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Jun 15
The reason Japan fans clean the stadium after each game. Respect. 🤝🇯🇵
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American seriously…what has happened to your customer service @AmericanAir 1. My flight is canceled due to weather 2. I want to keep my return but cancel my outbound as you can’t get me there in time 3. Customer service says ok but then credits my entire trip and books my return back at double the price So now there’s nothing to refund…2 issues now in 3 months.
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I was shocked as well. Flight credits that expire when you can’t fly but saying our kids can fly. It was a family trip and they are minors. I think having a stroke with medical documentation is a legit reason for a refund but that’s just me
. @AmericanAir is there anyone that can please help me with a refund? I had a brain bleed in March, was not cleared to fly and was told when we called we would get a refund. After 2 months of back and forth emails through refunds@aa.com I just got a note saying my documentation is not sufficient and decision is final. What happened to the days of being able to talk to someone? I’ve been exec plat and platinum pro for a decade almost. So shocked at this and I’ll be trying my credit card insurance but some flexibility for a trip credit or something would have at least been helpful. Over 600k miles flown and I’m sad to have to consider switching airline because of one time I asked for an exception.
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. @AmericanAir is there anyone that can please help me with a refund? I had a brain bleed in March, was not cleared to fly and was told when we called we would get a refund. After 2 months of back and forth emails through refunds@aa.com I just got a note saying my documentation is not sufficient and decision is final. What happened to the days of being able to talk to someone? I’ve been exec plat and platinum pro for a decade almost. So shocked at this and I’ll be trying my credit card insurance but some flexibility for a trip credit or something would have at least been helpful. Over 600k miles flown and I’m sad to have to consider switching airline because of one time I asked for an exception.
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remember waiting hours for this to finish
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The Senate must enact the will of the people
Mar 12
REMINDER: Americans support Voter ID regardless of race: Black Voters: 76% White voters: 85% Latino voters: 82%
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You need a photo ID to board a plane or cash a check. It should be required to vote in federal elections too. The SAVE Act requires proof of citizenship and voter ID. These are basic safeguards that a majority of Americans support. @CongressmanRaja and @RepRobinKelly voted against it. I will vote YES in the U.S. Senate. @NRSC @SenateGOP dontracyforil.com/press-rele…
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CNN: "The bottom line is this: voter ID is not controversial in this country."

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My Fellow Shakespeareans - I’ve recorded all 154 Sonnets for my latest project, “Patrick Stewart Performs the Complete Sonnets of William Shakespeare”. This special audio production is available to listen to April 7. Preorder now: audible.com/pd/Patrick-Stewa… @SimonAudio
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The House just voted 372–53 to reaffirm that Iran is the world’s largest state sponsor of terrorism. Among the 53 voting NO: Illinois’ @CongressmanRaja & @RepRobinKelly.
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One of the most outspoken backers of President Trump’s strike in Iran has been a Democrat—Pennsylvania Sen. John Fetterman. 🔗 on.wsj.com/3N8WJ35
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Why do Democrats now universally condemn what achieves a top, longstanding Democratic priority?
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United Arab Emirates: The U.S. government is ready to help Americans leave the Middle East if you choose to take advantage of the options available. Please complete this form so the Department of State can better assist you and provide you with timely updates: mytravel.state.gov/s/crisis-…. Limited commercial flights are currently operating out of international airports in the UAE. Passengers are advised not to travel to the airport unless they hold a confirmed ticket and have been explicitly advised by their airline to do so. There are overland routes to Oman and Saudi Arabia where commercial options to depart the region are operating, but there are reports of congestion. Read more: ae.usembassy.gov/security-al…
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Grateful for @emirates Amazing support and flight crew We got out to TAIPEI from DBX and slowly making our way home #DubaiStrong
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Replying to @emirates
@emirates I need someone to respond to my DM please. We were midway through a convo on moving flight and he's gone dark.
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really need help @emirates - i'm just trying to confirm to any of the 3 destinations options he gave us. we are happy to pay the fair diff, just get us confirmed please.
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Called the State Department emergency number because the advisory said “depart via commercial means” and to call if you need assistance arranging departure. Airspace is shut. Airports aren’t functioning. Airlines can’t be reached. After 30 minutes on the line, they read back the same security update posted online. I understand protocols. I understand thresholds for evacuation. But telling Americans to “depart now” when there are no commercial options and offering no practical pathway is frustrating to say the least:
Dear @SecRubio: You told Americans to depart now via commercial means when you know many airports/airspace are closed. YOU MUST IMMEDIATELY SCHEDULE U.S. GOVERNMENT EVACUATION FLIGHTS FOR THE STRANDED AMERICANS IN DANGER. Maybe you should have thought of a frickin’ plan first.
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How was the show Silicon Valley so ahead of its time?
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