Bullets and numbering in MS office , especially Word, is terrible and has been since forever. Forget giving us stuff like Loop, which no-one uses, and spend the money fixing the small things that people really care about.
Microsoft Word forgets whether you've specified English American, English UK, or English Australian. It gives you the option to make one of these the default. You duly make it the default and it duly forgets your choice. It's done this since it got going, 45 years ago. And it's still doing it.