@zigpoll profile picture
Zigpoll @zigpoll

🚀 On-site, email, and SMS surveys. Post purchase surveys. Powerful @Shopify App. @Klaviyo Integration. 100M surveys completed & analyzed. Use for CRO & more.

Joined March 2019
  • Tweets 484
  • Following 1,216
  • Followers 1,169
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Zigpoll
@zigpoll
3 Jan 2023
👕 Try us on for size! Use the link below to test out some Zigpoll surveys on a Shopify post purchase page. ✨ zigpoll.com/demo/post-purcha…

Zigpoll Post Purchase Demo

View some examples of Zigpoll on a mock Shopify post purchase page.

zigpoll.com
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Zigpoll
@zigpoll
Jun 12
New: Zigpoll now connects with Klar. Send survey responses into Klar so your analytics see the why behind the what. Zero-party answers, sitting right next to your performance data. Live now in your integration settings.
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Zigpoll
@zigpoll
Jun 10
GAÂLA Paris runs one exit-intent survey on their cart page. Three questions, a small incentive to finish. Their exit-intent conversion: 6%. The DTC fashion average is 1-2%. The difference isn't the popup. It's treating it as research that happens to recover carts.
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Paul Pîrvu, a Shopify CRO consultant, on why he runs Zigpoll for every client: "I like it more than any other app for online surveys. It's my choice." After a year of using it across all his stores. We don't take that lightly.
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New: Zigpoll now connects with Brevo. Push survey responses into your Brevo lists and let real answers drive your email automation, instead of guesses about who someone might be. Set it up once in your integration settings.
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Ben Gordon, who runs the brand Yays, on the apps he won't operate without: "Zigpoll, to get direct insight into what users are thinking post-purchase or on exit. I don't check Google Analytics ever." Ask your customers directly and you stop guessing.
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New: Zigpoll now connects with Attentive. Send survey answers straight into your SMS audience. Group customers by what they actually told you, not just what they tapped. The data you collect, working inside the texts you already send.
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Zigpoll
@zigpoll
May 31
Your customers know things your dashboards don't. What almost stopped them from buying. Why they almost didn't return. What they wish you carried. Three questions, three insights no analytics tool can replicate.
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Zigpoll
@zigpoll
May 31
Two questions every site relaunch needs: 1. "What works?" 2. "What confused you?" Most brands only ask one. The ones that ask both iterate twice as fast. Steal the framework. Add to your homepage post-launch.
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Zigpoll
@zigpoll
May 30
New: filter categories for survey targeting. Show different surveys to different audience segments based on customer attributes, page context, or behavior signals. Targeting that adapts to who's actually viewing.
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Zigpoll
@zigpoll
May 28
New: progressive survey creation wizard. Step-by-step setup for new users. Pick a goal, pick an audience, pick a delivery method, edit the questions, go live. Built because too many users were dropping off during initial setup. Now they aren't.
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Zigpoll
@zigpoll
May 28
Brands spend weeks designing the "perfect" survey. Their competitors launched a basic one and already have 500 responses. The same questions work across every brand. The data is the value, not the exact wording. Stop overthinking. Start collecting.
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Zigpoll
@zigpoll
May 26
Old way to analyze survey responses: → Export CSV → Pivot table → Triple-check for errors → Wait for the analyst New way: → "Break down responses by age 65 " → 10 seconds later: done MCP lets you ask your survey data questions in plain English through Claude or ChatGPT.
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Zigpoll
@zigpoll
May 26
NPS is fine. But if "Why did you give that score?" isn't your follow-up, you're reading a thermometer and ignoring the diagnosis. The score is the headline. The text answer is the story.
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Zigpoll
@zigpoll
May 25
New in Zigpoll: search all survey responses and participants instantly. Find any response by keyword. Locate participants by metadata. No exports, no spreadsheets. Built because even we couldn't navigate our own data fast enough.
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Zigpoll
@zigpoll
May 23
New: A/B test your surveys. Split visitors 50/50. Compare response quality. Optimize your questions the same way you optimize your landing pages.
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Zigpoll
@zigpoll
May 23
New: Synthetic Surveys. Test your questions against AI-simulated audiences before deploying to real customers. Describe your goal → simulated responses → adjust → live with confidence. No wasted data. No bad first impressions.
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Zigpoll
@zigpoll
May 22
Klaviyo property mapping is one of Zigpoll's most useful integration features. Map any survey question to a custom Klaviyo property. Push real customer answers into your segmentation in 30 seconds. Build flows from intent, not behavior.
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Zigpoll
@zigpoll
May 21
~14% of new signups now come through AI tools (ChatGPT, Claude, Gemini). A channel most ecom brands aren't measuring yet. Add "AI assistant" as an option in your post-purchase survey. The data will surprise you.
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Zigpoll
@zigpoll
May 19
Product page surveys are the most underused CRO tool in ecommerce. 4 questions: → "What questions do you still have?" → "Which variant is confusing?" → "Who are you comparing us to?" → "What would make you more confident?" Insights only available while they're shopping.
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Zigpoll
@zigpoll
May 18
Educational quizzes on product pages: ask a question that surprises the visitor, deliver a useful fact, recommend the right product. Supplements: dosage education. Skincare: skin type matching. Pet food: life-stage nutrition. 3% absolute lift in conversion is common. CRO that compounds.
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