The official Twitter page for the DC311 Call Center, providing city services and information 24/7 365 days a year. Dial 9-1-1 for emergencies. #WeAnswerTheCall
Joined June 2011
- Tweets 80,489
- Following 703
- Followers 29,982
- Likes 3,763
1,862 Photos and videos
DC311 retweeted
Jun 14
Reminder! 👋 Enjoy the @Freedom250 @UFC event tonight, and if it runs late, immediately head to any of these stations to get home afterwards. 🚇
Jun 13
Ready to catch the @Freedom250 @UFC event? Steer clear of road closures and take Metro!
If the event runs late, immediately head to Federal Triangle, Metro Center, McPherson Square, Farragut West, Archives, Farragut North, or Smithsonian after, and we’ll get you to your final destination. 🚇 All other stations will be exit only.
Enjoy weekend fares of $2.25 - $2.50 and free parking on weekends at Metro lots!
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DC311 retweeted
The District is currently under a Severe Thunderstorm Watch, and wind gusts up to 70 MPH are possible. Please secure any loose outdoor items—such as trash cans, recycling bins, and yard equipment—by tying them down, securing them, or bringing them indoors. This helps prevent debris from blocking roadways or becoming dangerous projectiles.
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DC311 retweeted
Severe storms are forecasted to affect the District this afternoon and evening 6/14 .
There is potential for strong thunderstorms that could bring damaging winds, heavy rain, hail, and possible tornadoes.
Secure outdoor items like trash cans and patio/balcony furniture before winds increase.
Loose objects can become dangerous in severe weather.
Learn more storm safety tips at ready.dc.gov.
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DC311 retweeted
Stay informed about the many exciting events happening in the District this summer with free alerts from DC Government.
Text "DC250" to 888-777.
For information like an events calendar, road closure map, travel tips and more, visit 250.dc.gov.
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DC311 retweeted
The District is under a Heat Alert until Monday, June 15 at 8:00 AM. Temperatures will feel like 95°F or hotter.
Beat the heat by:
🌳Staying in air-conditioned or shaded areas.
😴 Taking frequent breaks while working outside - and exercising during the morning or evening, when it’s cooler.
💧Drinking lots of water.
Visit heat.dc.gov for more information.
#dcwx
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DC311 retweeted
Jun 12
Due to inclement weather, we are in a temporary shelter in place at Franklin Park. Turn on notifications for updates. #UnitedInPlay
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DC Water has issued a Precautionary Boil Water Advisory for customers in Upper Northwest DC due to a loss of water pressure.
Boil water for at least one minute before drinking or cooking.
For updates and to view the impacted area: dcwater.com/bwa
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DC311 retweeted
🍂 Registration is now open for DPW’s Leaf Season FY27 Information Sessions!
Learn about seasonal job opportunities supporting one of the District’s largest operations and how you can be part of keeping DC clean this fall.
📍 Sessions begin June 1 across DC
🔗 Register now: tinyurl.com/DPWLeaf-27
Please register for only one session per day. Duplicate registrations may be canceled.
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DC311 retweeted
The National Memorial Day Parade is today!
Text "DC250" to 888‑777 for free event updates from the District.
More info: 250.dc.gov
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DC311 retweeted
May 25
In observance of Memorial Day, DC Government services and office hours will be modified today.
For more information about ongoing District operations: tinyurl.com/DCGovMemorialDay…
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DC311 retweeted
Today we honor and remember. 🇺🇸
No DPW trash, recycling, or food waste collections today. All services will slide one day later this week.
Details here: dpw.dc.gov/service/holiday-t…
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Good morning, @CMLewisGeorgeW4 we were unable to respond directly to the tweet for the TSI at Georgia Avenue and Dahlia Street but, we were able to place the request. The service request number is 26-00307833. The responding agency is DDOT. Have a great day!
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DC311 retweeted
May 18
DC, we've activated the first Heat Alert of the season for today (5/18).
1. Temps expected to reach 96°F
2. High temps also expected Tuesday (5/19) and Wednesday (5/20)
Free, accessible transportation to a low-barrier shelter or day center: (202) 399-7093 or 311
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DC311 retweeted
This National Public Works Week, we’re recognizing the dedicated employees of DPW who help keep the District clean, safe, and moving every single day.
From sanitation crews and snow teams to fleet services, parking enforcement, and emergency response support, public works professionals serve every ward, every season, and every resident across Washington, DC. Thank you to the men and women of DPW for your continued commitment to serving the District.
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DC311 retweeted
⚠️ Traffic Alert ⚠️
Significant road closures around the National Mall are now in effect.
Use alternate routes:
✅ 3rd Street Tunnel and Independence Avenue are open.
See a full list of impacts here: bit.ly/48To4hu
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DC311 retweeted
Happening today: Rededicate 250, a National Jubilee of Prayer, on the National Mall.
Stay informed: text “DC250” to 888‑777 for free District event updates.
Details at 250.dc.gov.
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DC311 retweeted
It's going to be a hot one today, DC! ☀️
Planning on spending time outside?
🥤Stay hydrated, take breaks, and watch for signs of heat stroke like headache, confusion & chills.
Visit heat.dc.gov to learn more and find a cooling center near you!
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DC311 retweeted
Service Update: As of May 11, 2026, these routes are delayed and are expected to be completed by May 12, 2026. Please have your containers at your point of collection.
- Trash route in ANC 3F, Chevy Chase
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