We’re investing £16m to make homes warmer, healthier and cheaper to heat.
This includes improvements like better insulation, ventilation and more efficient heating systems.
Read more: ow.ly/8rbx50Z34h1
Bank holiday opening times
Our Customer Contact Centre will be closed from 5.30pm today and reopen at 8.30am Tuesday 26 May.
Emergency repairs: 0800 432 0077
Details 👉 a2dominion.co.uk/newsroom/20…
🧭 We’re regularly improving the Help Hub to make information clearer and easier to find.
For repairs, housing support or policies, it’s the best place to start.
👉 a2dominion.co.uk/help
Bank holiday opening times
Our Customer Contact Centre will be closed from 5.30pm today and reopen at 8.30am Tuesday 5 May.
Emergency repairs: 0800 432 0077
Details 👉 a2dominion.co.uk/newsroom/20…
Easter bank holiday opening times
Our Customer Contact Centre will be closed from 5.30pm, Thursday 2 April and reopen at 8.30am, Tuesday 7 April.
Emergency repairs: call 0800 432 0077
Details 👉 a2dominion.co.uk/newsroom/20…
💛 Happy Easter to all who celebrate
⚡️Stay safe with your electrics
- Unplug chargers and appliances when not in use
- Never overload sockets – it can cause fires
- Report electrical faults straight away. Call 0800 432 0077 or use My Account or Live Chat.
Find more info: a2dominion.co.uk/safety#SafetyFirst
Safeguarding matters
#Safeguarding means protecting people from harm, abuse or neglect. If something doesn’t feel right, speak up.
We treat safeguarding concerns with care and confidentiality.
Call us 0800 432 0077 or visit a2dominion.co.uk/help/i-have…#CommunitySafety
Your safety is important
Anti-social behaviour can range from abusive behaviour to violence. If you’re affected, tell us straight away.
If it’s urgent or a crime is happening, call 999.
We’re here to help: call 0800 432 0077 or visit a2dominion.co.uk/help/asb#ASB#SafetyFirst
Experiencing damp and mould in your home? Report it to us before it gets worse:
💻 Live Chat or My Account
📞 Call 0800 432 0077
Tips to reduce condensation: open windows, use lids when cooking, wipe sills regularly.
More information a2dominion.co.uk/safety#SafetyFirst
Keep your home safe. Here’s what you can do:
- Smell gas? Call 0800 111 999 immediately and let us know
- Don’t remove window restrictors – report faults straight away
- Worried about asbestos? Tell us.
Find out more and report concerns: a2dominion.co.uk/help/keepin…#SafetyFirst
Help keep your building safe
- Don’t leave fire doors open
- Report fly-tipping
- Tell us if you see pests
- Make sure entrance doors close behind you.
We act fast on reports and carry out regular checks.
Read more and report concerns: a2dominion.co.uk/help/keepin…#SafetyFirst
Your safety matters and we're here to help.
We inspect fire doors, carry out risk assessments and fit alarms in our rented homes.
#FireSafety tips: test your smoke alarm, use UK standard chargers, keep fire doors closed.
Read more and report concerns at a2dominion.co.uk/help/keepin…
Wishing everyone a happy Christmas.
We hope your day is filled with laughter, love and cherished moments.
Have an emergency repair today or over the festive period? Call us on 0800 432 0077.
Other repairs and queries? Visit our website for more info: a2dominion.co.uk/newsroom/20…
Our offices are closed over the festive period from 25 Dec to 4 Jan.
Have an emergency repair? Call us anytime on 0800 432 0077.
Other repairs and queries? 29-31 Dec and 2 Jan: call us or contact us online at a2dominion.co.uk
Find out more: a2dominion.co.uk/newsroom/20…
📢 Our Customer Contact Centre will be closed on Mon 25 Aug for the bank holiday. We’ll reopen as normal on Tuesday 26 August at 8.30am.
Emergency repairs: Call 0800 432 0077 and you'll be put through to our out of hours team
Manage your account: orlo.uk/4JvMt
Good morning! 👋
Our customer service team is now online until 5pm on Friday. Drop your questions below or send us a DM for any questions or queries you may have. We're happy to assist.
🔥 A flicked cigarette can spark a fire in seconds.
With dry grass and hot temps, we’re urging residents to:
🚭 Fully extinguish cigarettes
🚫 Never throw them from windows or balconies
🗑️ Use ashtrays or bins
Let’s keep our communities safe. #FireSafety#SummerSafety