Arguing with with a company? We offer a speedy decision on your being right or wrong. Inspired by @adamdriver85, managed by @samwalkerpr & @10Yetis #PARODY
Joined March 2024
- Tweets 19
- Following 14
- Followers 13
- Likes 23
8 Photos and videos
3 Apr 2024
On behalf of @ThreeUK we are fairly relaxed to see you go. You only looked at Disney sites anyway. Good luck with the other mob.
3 Apr 2024
1
1
2
573
21 Mar 2024
Did you know, a train ticket does not guarantee you a seat, it guarantee's you a journey. Of course, the Regulation of Railways Act 1889, is a long read. Sorry
Standing for a journey does not trigger a refund. Letting y'all know.
21 Mar 2024
@GWRHelp I paid £92 for my train ticket and I have to travel standing the whole journey because the train has 5 carriages instead of 9, on peak hour from Oxford to London Paddington at 7.31. And all we got is an apology of the manager/host over the speaker. #awfulservicegwr
1
2
3
558
20 Mar 2024
ASLEF, the talking lion, was our least favourite character in The Lion, The Witch and The Wardrobe, and now he has changed jobs and runs a trade union it turns out. Damn him.
20 Mar 2024
We're aware the ASLEF union have announced industrial action on 5 April & action short of a strike on 4, 6, 8, 9 April . We’re assessing the impact to our service & will provide an update soon. Our website will be updated when we have more info crosscountrytrains.co.uk/str…
1
59
20 Mar 2024
2/2 vagueness gives wiggle room, we get that. However, we feel a 6 month membership fee refund would be fair and would prevent the situation escalating into a media story. The poor kids, imagine the picture and news headline!
20 Mar 2024
Paging @10yetisdigital @AltCustServ : can it be retrospective and on behalf of a friend?! If so, see breakdown non-recovery, in every sense!
1
1
3
418
20 Mar 2024
Thanks for your mention Sara. You are a true friend, to your friend.
@TheRAC_UK we have considered this case and the three kids element leaves us greatly concerned. Your own website says you "aim" for 60min response time which we appreciate is deliberately vague 1/2
18 Feb 2024
Wow @TheRAC_UK, my friend pays the princely sum of £30/month. 7 hours with 3 kids in the car waiting for recovery. Finally told can leave the car and go home as it was 10pm. 18 hours later, still no recovery! What?!
1
1
2
339
20 Mar 2024
No. You should not get your Uber refunded Bangkok Life. You should get your original train ticket refunded though. SamAndy have spoken. Make it so please @SW_Help
1
68
20 Mar 2024
Koch by name but Hero by nature. Brands should be more Koch.
20 Mar 2024
Fun fact. Less than a half of a percent of our shipments get damaged. But when they do, we make it hassle free and make sure you get what you pay for 😁. All about customer service. FilterTime.com @FilterTime
1
2
289
20 Mar 2024
Chris, did you ask for the reason why it was cold or why there was no refund forthcoming? Please tell us more and we may be able to help. Also, what food did you order?
20 Mar 2024
Do not use @JustEatUK . I got cold food and they refuse to refund me. Disgusting customer service.
1
51
20 Mar 2024
Don't forget, if you are a consumer and have entered into a dispute with a brand and you want a fast and fair opinion on your case. We can help. Tag us in a post and we will tell you as it is. So far we have helped @CrossCountryUK and @adamdriver85 resolve their dispute.
2
1,212
AlternativeCustomerService retweeted
20 Mar 2024
The office has spoken..
1
4
111
20 Mar 2024
#CASE1 @adamdriver85 felt he was due a train ticket refund for not having reliable wifi on a @CrossCountryUK journey.
The @AltCustServ reviewed the case and we ruled in favour of Cross Country UK: Adam was chancing his arm. No refund was granted.
36