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Anthro-Tech @AnthroTechUX

Human-centered design consultancy for government agencies, nonprofits & enterprises with a social-impact mission. #UX #Design #Research #Training

Joined October 2011
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  • Followers 592
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Learn to include marginalized communities in your research, create supportive and collaborative environments, and leverage personal stories for deeper insights. anthro-tech.com/ideas-and-in… #UXResearch #MarginalizedCommunities #LessonsLearned #HumanCenteredDesign

4 Lessons for Effective UX Research with Marginalized Communities

Learn to include marginalized communities in your research, create supportive and collaborative environments, and leverage personal stories for deeper…

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When @ESDwaWorks wanted to make labor market data easier to navigate, we created a website redesign roadmap. Through UX research and a human-centered approach, we created a website strategy that prioritizes clear content, usability, and accessibility. anthro-tech.com/case-studies…

Labor Market Information Website Redesign Case Study

We helped Washington’s Employment Security Department redesign their Labor Market Information site for accessibility, clarity, and user-focused navigation.

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Is your agency struggling to understand your customers? 🤔 Check out King County Metro's innovative research panel of 200 community members! 🚀 This model is ready for any government agency seeking meaningful change and inclusivity. anthro-tech.com/case-studies…

King County Metro UX Research Case Study

We conducted UX research with King County Metro riders to improve public transit accessibility, equity, and user experience across Washington State.

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Join our Digital Accessibility Experts, Jon and Sruti at IPMA's Accessibility Matters Conference! Learn actionable strategies to make your digital spaces accessible and more inclusive. Take a sneak peek at our sessions here: anthro-tech.com/ideas-and-in… #DigitalAccessibility
Headshots of Sruti and Jon, Digital Accessibility Specialists at Anthro-Tech. Text in the image reads, "Anthro-Tech Events, Accessibility Matters, October 8-9, 2024. Featured speakers, Sruti Vijaykumar and Jon Herringer." At the bottom of the image are the IPMA logo and the Anthro-Tech logo. The image has a gradient background going from a blue-gray to a faded yellow.

ALT Headshots of Sruti and Jon, Digital Accessibility Specialists at Anthro-Tech. Text in the image reads, "Anthro-Tech Events, Accessibility Matters, October 8-9, 2024. Featured speakers, Sruti Vijaykumar and Jon Herringer." At the bottom of the image are the IPMA logo and the Anthro-Tech logo. The image has a gradient background going from a blue-gray to a faded yellow.

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Is Your Product Missing the Mark? 🎯 Learn how customer research can make all the difference! Find out how to spot when you need more data, use it to design smarter, and apply strategies like customer journey mapping and user personas. anthro-tech.com/ideas-and-in…

Products Missing the Mark? Customer Research Can Fix That

Feeling lost in your design process? You might be missing customer research. This blog explains signs of missing data and how customer insights can lead…

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🏨 Are your healthcare services truly inclusive? We teamed up with @fredhutch to amplify underserved voices in cancer care. Our UX research uncovered and addressed barriers to help shape a new, empathetic oncology hospital. anthro-tech.com/case-studies…
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Transforming government websites with human-centered design! 🏆 Proud to win 8 Communicator Awards for enhancing voter experiences, licensing processes, and park visits through better CX. Ready to elevate your agency? Let’s connect! anthro-tech.com/ideas-and-in…
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🌟 The Washington State Capitol now has its own website: capitol.wa.gov. Designed with human-centered design, the new site makes it easy for visitors to discover, explore, and plan their visit. We're proud to have played a role in this project! capitol.wa.gov/
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Government Agencies: Imagine customers finding what they need in minutes, not hours! ⏱️ Tree testing reveals hidden navigation issues and boosts satisfaction. See how we’ve helped other agencies succeed. Discover more: anthro-tech.com/ideas-and-in… #DigitalAccessibility #UXDesign
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Google Maps is now alerting customers about elevator outages and other accessibility issues at transit stations creating a more inclusive system and empowering people with disabilities to plan their journeys with confidence. cnet.com/tech/mobile/google-… #Accessibility

Google Maps Adds Transit Alerts For Broken Elevators, Accessibility Issues

A new alert can help people, including those who use wheelchairs, better plan their journeys.

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Meet Contractor Charlie 👷‍♂️ Seattle's ADU permitting had issues with rules and scheduling. By using personas like Charlie, we pinpointed and improved these pain points. Personas reveal hidden roadblocks and drive solutions. Learn more: anthro-tech.com/case-studies… #UserPersonas
Meet Contractor Charlie, a user persona representing one of the key players involved in ADU permitting and construction. This persona sheds light on their role in the process, as well as their goals and expectations.

ALT Meet Contractor Charlie, a user persona representing one of the key players involved in ADU permitting and construction. This persona sheds light on their role in the process, as well as their goals and expectations.
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🧐 Government Professionals: Human-centered design tackles key challenges, improves customer experience, and simplifies processes. 🌎 See how @WAplanfinder, @ESDwaWorks, @CapMetroATX, and @SoundTransit are leading the way: anthro-tech.com/ideas-and-in…

How Human-Centered Design Solves Government Challenges

Human-Centered Design (HCD) enhances government services by focusing on customer needs, improving accessibility, simplifying processes, and leveraging…

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Inaccessible forms block millions with disabilities. We helped the Washington State Office of Financial Management boost their HR forms’ usability by 350% and hit a perfect 5/5 rating. Make your forms accessible and serve everyone better. See how: anthro-tech.com/case-studies…

Washington State Office of Financial Management Accessible Forms Case Study

We helped the Washington State Office of Financial Management make HR forms accessible, usable, and compliant with WCAG 2.1 and ADA standards.

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🌟 From governments to non-profits to enterprises, we’re proud to partner with a diverse range of organizations! Our work spans various industries, helping clients achieve their goals with human-centered design. Explore success stories: anthro-tech.com/our-clients
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We're hiring for an Office Administrator! If you're in the Olympia area, possess strong customer service skills, and can prioritize tasks and meet deadlines, we’d love to hear from you! Apply online here: jsco.re/fo2ly
Anthro-Tech facilities with outdoor signage at the Olympia office.

ALT Anthro-Tech facilities with outdoor signage at the Olympia office.
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Is your agency's intranet a cluttered mess of outdated information? We can help! We transformed the @wsdot's intranet into a user-friendly, navigable, and plain-talked digital solution. Learn how we can help your agency improve employee productivity! anthro-tech.com/our-work/wsd…
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We believe in bringing your customer along on the design journey, every step of the way. HCD creates solutions customers love, ensuring your products and services are truly useful and meet their needs. Learn more: anthro-tech.com/what-we-do #HumanCenteredDesign #DesignThinking #CX
A graphic showing the Human-Centered Design Process, involving: 1.) Research and Discover, 2.) Synthesize and Ideate, 3.) Implement and Refine, 4.) Test and Iterate, and 5.) Conceptualize and Prototype.

ALT A graphic showing the Human-Centered Design Process, involving: 1.) Research and Discover, 2.) Synthesize and Ideate, 3.) Implement and Refine, 4.) Test and Iterate, and 5.) Conceptualize and Prototype.
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Curious about the faces behind our projects? Meet our amazing team and explore how they make a difference! 👥 anthro-tech.com/who-we-are #OurTeam #MeetTheExperts #HumanCenteredDesign
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Celebrating our MUSE Awards for our commitment to inclusive design! Huge thanks to the @WA_DOL, @WaTechGov, and the amazing customers giving feedback to make this accessible government experience a reality. 🏆 Government Website, UX, Website Redesign anthro-tech.com/ideas-and-in…

Anthro-Tech Entries Post Celebrating Inclusive Design: Anthro-Tech’s Triple Win at the MUSE...

Anthro-Tech’s DOL website redesign wins 3 MUSE Awards, highlighting human-centered design, accessibility, and improved customer experience.

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Gov websites often fall short on customer experience. Our user research expertise can help! We partnered with @WA_StateParks to: 📊 Conduct usability studies 🚨 Fix pain points 📱 Design an intuitive experience Transform your services & improve CX! anthro-tech.com/case-studies…

Washington State Parks Website Redesign Case Study

We redesigned parks.wa.gov using UX research, information architecture, and accessibility best practices to make the site inclusive and easy to navigate.

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