International/TEDx Speaker, Harvard Business Review Ascend Contributor, and founder of Beyond Thank You.

Joined April 2010
10 Photos and videos
Imagine what it would be like if your team jump started the year by designing a plan of how they would Learn & Grow, Laugh & Play, Rest & Rejuvenate, Celebrate & Appreciate, and Connect & Reflect as a team! Here is a no cost activity I created to help you…lnkd.in/eq49fXM

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Creating a Culture of Appreciation is Everyone’s Job! A few simple ways to encourage a Culture of Appreciation in your company regardless of your role. Concrete ideas for Senior Leaders, HR Leaders, People Leaders & Individual Contributors! lnkd.in/eKfSgJK
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My Latest Article on Thrive Global Hard Time Switching Off At Night? A Simple Tip To Help You Sleep Better thriveglobal.com/stories/463…

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My favorite customer service story! How an @AmericanAir call center team helped a women who lost her husband! And what she did to say thank you! youtu.be/o6cn0QWsSzw
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Happy Customer Service Week! What are you doing to say thank you? If you want great service, be a great customer and say thank you! #CustomerServiceWeek #EmployeeEngagement#employee appreciation
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Hello Everyone! In May I launched "A Welcomed Interruption" my weekly mailing with tips, tools, and reminders to better take care of our people and ourselves. You can sign up here bit.ly/A-Welcomed-Interuptio…

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A beautiful and extremely helpful Info-graphic of @GuyWinch extraordinary book Emotional First Aid! A must view Graphic and must Read book! lnkd.in/dv9f4mG lnkd.in/dkCCVK4

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Nine Things That Will Kill Your Career lnkd.in/d2RmpnP

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Great Read! "As a leader, you must listen to employees’ stories and help them edit out the assumptions, attribution…econex.ec/iIKH1j

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Great article on "Values" with a set of three simple but great questions to help understand if your values make sens…lnkd.in/eiBMQKP

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Hello Everyone! If you are interested in a last-minute learning and development opportunity, today at 2pm EST I... fb.me/z0vDICMd

Great quick read! "Every day we have a thousand opportunities to stress out and lose it. But if we’ve taken care to…lnkd.in/eiigsQS

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Interesting article with useful tips lnkd.in/eh-A4Xm

Hilarious video on how to make work FUNNER! youtube.com/watch?v=w8i8szZy… fb.me/5nvCPy9WS

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Thanks @katebilling! This is great! To add to the list when teams are going on retreats I always found it powerful…lnkd.in/e3jg5j8
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