The latest CDP Industry Update shows a market becoming more structurally differentiated. As AI becomes embedded, enterprises are formalizing where responsibility for customer context sits: across integrated CDP platforms and warehouse-native architectures. story.cd/AAZr-X

Meta to test premium subscriptions on Instagram, Facebook, and WhatsApp techcrunch.com/2026/01/26/me…

We’re introducing major updates to Gemini in @GoogleChrome for MacOS, Windows and Chromebook Plus. Built on Gemini 3, our most intelligent model, these powerful new AI features can help you multitask more easily and get the most out of the web 🧵

Your work tools are now interactive in Claude. Draft Slack messages, visualize ideas as Figma diagrams, or build and see Asana timelines.

.@Meta is testing premium subscriptions on its platforms. cdpinstitute.org/news/

.@googlechrome features #Gemini as a persistent sidebar, serving as an execution layer. cdpinstitute.org/news/

.@claudeai can now interact with popular work tools including Slack and Canva. cdpinstitute.org/news/ #AI

ServiceNow @AnthropicAI. 🚀 We're partnering to embed even more AI intelligence capabilities directly into the workflows enterprises use every day. ServiceNow Build Agent now uses Claude to help developers of all skill levels build and deploy agentic workflows that reason, act, and execute autonomously. The impact:  ❇️ Accelerated time to value without compromising control ❇️ Complex workflows deployed at scale  ❇️ Engineering productivity boosted with Claude Code This is AI moving from pilots to production—with governance built in. Learn more: newsroom.servicenow.com/pres…

WhatsApp will now charge AI chatbots to operate in Italy techcrunch.com/2026/01/28/wh…

We’re proposing a package of measures to help businesses and consumers make active and informed choices when using Google’s search services in the UK: gov.uk/cma-cases/sms-investi…

.@ServiceNow is partnering with @AnthropicAI to integrate Claude models into its workflows. cdpinstitute.org/news/ #AI

#WhatsApp will charge AI chatbots in Italy, which ordered a suspension of the company's ban on chatbots. cdpinstitute.org/news/

The @CMAgovUK proposes that #Google let web publishers opt out of AI Overviews. cdpinstitute.org/news/

The UAE's new Child Digital Safety Law obligates parents and caregivers to monitor their children's digital activities. cdpinstitute.org/news/catego… #ChildrensPrivacy

Ireland introduces the Communications (Interception and Lawful Access) Bill, which would allow law enforcement broader access to communication regardless of encryption. cdpinstitute.org/news/catego… #privacy

#IABTechLab has released the Events and Conversion API (ECAPI) for public comment until February 20! This spec standardizes how event and conversion data is shared across platforms and partners by promoting interoperability, consistency, and privacy: okt.to/gpI7rQ

.@eBay has banned third-party #AI agents that don't require human interaction. cdpinstitute.org/news/

.@IABTechLab has opened its Events and Conversion API (ECAPI) for public comment. cdpinstitute.org/news/

.@YouTube has begun pushing shoppable #CTV ads on its smart TV app. cdpinstitute.org/news/

#Google has settled a class action lawsuit regarding Google Assistant's data collection for $68 million. cdpinstitute.org/news/catego… #privacy