We help small businesses gain and retain customers through our legendary virtual receptionist and chat solutions.

Joined June 2009
1,623 Photos and videos
Pinned Tweet
15 Oct 2024
🚀 Exciting news! Ruby has been named the #1 Best Answering Service for Law Firms in 2024 by @FitSmallBiz! Discover why we're the top choice and how we compare to others. Check out the article here fitsmallbusiness.com/best-an…
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10 Jul 2025
Ruby now offers 24/7 live Spanish-speaking receptionist support! Build trust, expand reach, and connect with Spanish-speaking callers—anytime, day or night. Learn more: ruby.com/blog/expand-your-ma… #CallRuby #RubyToTheRescue #BilingualSupport
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15 May 2025
📉 Clio’s 2024 Legal Trends Report shows law firms are missing calls, losing clients, and wasting billable time. Spending is up, but efficiency isn’t. Virtual reception can help. Is your firm keeping up? #ClioReport #LawFirmGrowth #CallRuby 🔗 clio.com/resources/legal-tre…
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14 May 2025
Every caller deserves a warm, personalized greeting. Ruby's bilingual team ensures no message is lost in translation. Watch the demo video how our bilingual receptionists make connections seamless! #CallRuby #RubyToTheRescue #SpanishSpeakingSupport #SeHablaEspañol
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12 May 2025
📊 In 2025, smart small businesses use real-time data to boost profits, streamline ops, and better serve customers. See how data-driven tools like call tracking are transforming growth: 🔗 ruby.com/blog/turn-phone-int… #CallRuby #BusinessGrowth #Analytics
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8 May 2025
How's customer service these days?
0% Definitely better
0% About the same as always
100% Worse—nobody picks up
0% What customer service?
1 votes • Final results
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7 May 2025
“I have enough stuffed shirts to last a lifetime.” Same. That’s why at Ruby, we keep it real. 😎 “All the people I have spoken to at Ruby are regular people with a sense of humor—not stuffed shirts.” 💬 Read more reviews on Trustpilot: trustpilot.com/review/ruby.c… #CallRuby
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6 May 2025
Did you know... Happy customers = your best sales team? 💬 95% read reviews before buying ✅ 92% consider them in decisions 🤝 73% trust a biz more after a positive review Ruby helps make your positive reviews glow! 👉 ruby.com/blog/encourage-posi… #CallRuby #SmallBiz #OnlineReviews
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30 Apr 2025
How do you handle missed calls?
0% Call back immediately
0% Leave a message
0% Rely on voicemail
0% Don't call back
0 votes • Final results
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29 Apr 2025
Awkward at work? Same. Overshared at lunch? Forgot a name? Flopped a joke? Awkwardness = empathy & connection. At Ruby, our virtual receptionists handle calls with warmth professionalism—so you can focus on what you do best. Read more here: ruby.com/blog/how-to-be-less…
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24 Apr 2025
Customer service is like dating. If you don’t respond to their calls, they’ll find someone who will. 😉 👀👇 info.ruby.com/lp-virtual-rec… #CallRuby #RubytotheRescue #CustomerService
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23 Apr 2025
What's the best bean?
50% Coffee beans ☕️
0% Jellybeans 🍬
0% Toe beans 😺
50% I have 'bean' victimized
2 votes • Final results
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17 Apr 2025
🚨 Entrepreneurs! Think you can skip the biz plan? Think again. Check out our infographic for must-know tips—then ask yourself: is your business set up for success? More info: ruby.com/blog/breaking-down-… 👇 Share your top planning tips in the comments! #SmallBizTips #CallRuby
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16 Apr 2025
What’s your firm’s top priority right now?
0% Client intake growth 📈
0% Operational efficiency ⚙️
0% Better communication 💬
0% Expanding practice 🌐
0 votes • Final results
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15 Apr 2025
POV: You let calls go to voicemail thinking customers will leave a message… but 80% of them never do. 😬 Read more on the facts here: ruby.com/blog/does-your-busi… #CallRuby #RubyToTheRescue
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10 Apr 2025
📞 Tired of the same old "We answer calls" posts? 😴 At Ruby, we go beyond answering—we engage, build trust, and wow your clients. See how we're more than an answering service. 🎥✨ #MoreThanAnAnsweringService #CallRuby #RubyToTheRescue youtube.com/watch?v=wUEmPmhR…
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9 Apr 2025
Would you hire a receptionist without an interview? No way! So why would you choose a virtual receptionist service without vetting them first? Check out 10 essential questions we’ve compiled to ask before signing up! ruby.com/evaluating-virtual-… #CallRuby #RubyToTheRescue
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8 Apr 2025
The secret weapon for attorneys! Solo attorney Dean Alterman knew every call was a potential client—but juggling them all? Impossible. Ruby gave him 24/7 answering, personalized client care & more time to focus on his firm. See how! 🎥👇 #CallRuby #LegalTech #LawFirmGrowth
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3 Apr 2025
Would YOU want to call your own business? 👀 If "press 1 for more options" and long hold times make you say ❌… it’s time for Ruby! ✨ Real people. Zero robotic runarounds. ✨ Let’s make your customer service friendlier than ever! 💕📞 ruby.com/about?utm_campaign=… #callruby
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2 Apr 2025
How would you prefer your call is answered? ☎️
0% “Hi! How may I help you?”
0% "Congrats! You win!"
0% [Heavy breath] “…Hello?”
0% "How did you find me? 👀"
0 votes • Final results
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1 Apr 2025
‼️Introducing: Ruby’s Woof Assistant™ – The First Receptionist for Dogs! 🐶📞 Now, when your pup barks, we listen! 🦴 Featuring: ✅ Bark-to-request translation ✅ Fluent dog-speak responses ✅ Squirrel alerts (because duh) Tag a dog parent who needs this! 🐕😂 #AprilFools
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