@CommerceCloud profile picture
Agentforce Commerce @CommerceCloud

The future of business is CRM AI Data Trust. Maximize revenue now with Agentforce Commerce. For help 👉 @asksalesforce

Joined August 2008
  • Tweets 10,320
  • Following 1,815
  • Followers 14,704
3,342 Photos and videos
Pinned Tweet
Agentforce Commerce
@CommerceCloud
9 Jan 2024
State of Commerce is LIVE! 🔴 Salesforce surveyed 2.7K commerce leaders analyzed 1.5B customers worldwide to uncover trends such as: 📝 The strategic priorities of commerce orgs. 🤖 How orgs are using generative AI. ➕ Much more. Get the report: sforce.co/47v6zk3
1
4
14
6,250
Agentforce Commerce customers see up to 2x higher conversion rates with guided shopping agents. 44% of shoppers expect AI help. Your customers are clearly ready. Is your platform?
Marc Benioff
@Benioff
Feb 25
We just closed FY26, the biggest year in Salesforce history, and favor FY27 Guidance ! 🚀 FY27 Guidance: $46.2B revenue, 34.3% Non-GAAP Operating Margin, 20.9% GAAP Operating Margin - $41.5B revenue ( 10% Y/Y)
- 34.1% Non-GAAP ( 110 bps y/y) & 20.1% GAAP operating margin  - $15B Operating cash flow ( 15% y/y)  - $72.4B Total RPO ( 14% y/y)  Here's the thing: every AI agent needs somewhere to land. The data, business rules, and a conversational layer for humans & agents. That place is Salesforce. No one is delivering more agents for the enterprise than us.  Let me tell you what's happening 🧵 Check out the full results: investor.salesforce.com/news… P.S. This isn’t my first SaaSpocalypse
3
317
Salesforce is natively integrating Google’s new Universal Commerce Protocol (UCP) into Agentforce Commerce, giving merchants the ability to easily unlock new AI-driven shopping journeys across Google’s AI surfaces. Learn more: sforce.co/3LfW9zL
1
1
226
Cyber Week: complete. The #CommerceCrew: recharging. Your source for holiday data: still live at the Shopping Insights HQ: sforce.co/4onBZ49
0:50
119
Every second matters when it’s Cyber Week. With 100% uptime, retailers around the world never missed a moment with Agentforce Commerce. Congrats, retailers! You made it!
1
150
Congrats to retailers on a record-breaking Cyber Monday. 👏👏👏 AI had the assist, influencing nearly 1 out of every $5 spent. See all the shopping data: sforce.co/4onBZ49
1
1
151
Peak shopping season, handled with ease. 🤝 Agentforce Commerce retailers managed 54% more orders on our platform than last year. Dive into the holiday shopping insights: sforce.co/4onBZ49
1
1
1
196
Want to turn conversations into conversions? Shopper agents are filling carts and freeing up time. See all the shopping data: sforce.co/4onBZ49
1
1
139
Shoppers searching on LLMs get what they want faster: answers and real-time recommendations. See all the shopping data: sforce.co/4onBZ49
1
2
110
The #CommerceCrew settles the Black Friday vs Cyber Monday debate. Find out how shoppers voted with their wallets at our Shopping Insights HQ: sforce.co/4onBZ49
0:27
1
2
123
Social channels brought the heat on Black Friday. 🔥 Online traffic from social media referrals accounted for 14% of all US traffic, up 6% YoY. Get all the data details over on the Shopping Insights HQ: sforce.co/4onBZ49
2
2
206
Convenience is king this holiday season. 👑

 More shoppers chose to buy online, pickup in store this Black Friday, increasing 8% YoY. Get all the data details over on the Shopping Insights HQ: sforce.co/4onBZ49
1
2
120
Shoppers laced-up for some serious deals this Black Friday. 👟 Active footwear, furniture, and luxury fashion verticals were the top performers globally. 🌎 Run, don’t walk, over to the Shopping Insights HQ: sforce.co/4onBZ49
0:30
1
113
Rolling into Cyber Weekend with a Black Friday flex. 💸 Global spend is up 9% YoY, with the U.S. coming in at a 4% increase and Europe at 16%. More spend, more shoppers, more stats. Dive into the data from 1.5B global shoppers: sforce.co/4onBZ49
2
339
Let’s grooooow. Online sales are up across the globe. Spain and Canada showed up and shelled out growing 33% and 10% YoY respectively. 💸 See all the sales trends: sforce.co/4onBZ49
1
91
A hot new search channel has entered the villa. More shoppers are starting their search with AI this year, proving LLMs are a huge opportunity for retailers. See all the shopping data: sforce.co/4onBZ49
2
1
154
Treat yourself with a holiday glow-up! Start by visiting your favorite retailers, then swing by our Shopping Insights HQ to get all the data behind their sales. sforce.co/4onBZ49
1
129
Forks down, phones up. Thanksgiving shopping is going mobile this year, accounting for 75% of all online global sales. Dive into the data from 1.5B global shoppers: sforce.co/4onBZ49
1
1
1
225
Agentforce Commerce retweeted
Salesforce
@salesforce
22 Sep 2025
FIRST LOOK: Agentic Commerce, powered by Agentforce. Personalized shopping for every customer to build loyalty. ❌ Lost shoppers & abandoned carts ✅ Accelerated product discovery ✅ Instant answers ✅ In-chat checkout Be the first to see it at #DF25: sforce.co/46fRmG2
2:28
1
10
18
4,173
Agentforce Commerce retweeted
Salesforce
@salesforce
19 Aug 2025
See how you can take on the 2025 holiday retail season with smarter product recommendations, happier shoppers, and a little help from AI. Download the guide: sforce.co/3HFSA3O

The 2025 Retail Holiday Planning Guide

salesforce.com
2
5
26
3,218
Shoppers were busy this Black Friday, but so were fraudsters. Listen to this episode of the Commerce Cloud Innovations podcast to hear how ecommerce brands can stay ahead of threats. 🎧 sforce.co/3EmleVJ
0:33
2
304
Load more