DCX Training - WorldHost Trainer and Consultant specialising in customer service training solutions
Joined April 2014
- Tweets 5,684
- Following 426
- Followers 783
- Likes 11,415
1,277 Photos and videos
Andy Doyle retweeted
30 Apr 2025
We’re excited to kick off our new partnership with @HRinH_UK connecting over 2,000 talented hospitality students with leading industry employers.
This partnership is all about bridging the gap between education and industry.
More: people1st.co.uk/news/partner…
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Andy Doyle retweeted
1 Apr 2025
Calling all accredited colleges! 🏅 The deadline to apply for the 2025 AA College Restaurant of the Year Award is 30 April. Don’t miss your chance to showcase your culinary excellence!
#CROTY2025
people1st.co.uk/news/people-…
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18 Feb 2025
Really pleased to be involved with this exciting competition again for 2025
18 Feb 2025
The 2025 AA College Restaurant of the Year competition is coming up, and we want to make sure every eligible college has the opportunity to apply!
There is still time to get accredited and join this prestigious competition.
Find out more: ow.ly/ntqf50V1LY6
#CROTY2025
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5 Feb 2025
A great day at my first college visit of the year. Thank you to the staff and students of @HospitalityCCN for looking after me and Becks from @PaddyandScotts . Inspiring chats with the students and an amazing lunch with @AAHospitality in @DebutRestaurant
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People 1st International and AA open entries for College Restaurant of the Year Award 2025: People 1st International and the AA have opened entries for the 2025 annual AA College Restaurant… dlvr.it/THnqNm #EducationNewsFENews #SkillsandApprenticeshipsNewsandInsights
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5 Feb 2025
Looking forward to seeing entries from all our colleges
#CROTY2025
5 Feb 2025
The 2025 AA College Restaurant of the Year Award is now open for entries! 🎉
Don’t miss the chance to showcase your culinary excellence and win this outstanding recognition.
There’s still time to become accredited and apply!
people1st.co.uk/news/people-…
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Andy Doyle retweeted
29 Jan 2025
Have your say on the future of retail workforce skills! 🚨
We’re reviewing the UK Retail National Occupational Standards (NOS) and need YOUR input!
Share your thoughts: ow.ly/bb8350UOzLa
#Retail #WorkforceDevelopment
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13 Jan 2025
🎉 I am pleased to announce that, within the first three months, we have already achieved over one thousand visitors to the website.
dcxtraining.co.uk
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8 Jan 2025
A great day today with the inspection teams from @AAHospitality and VisitEngland discussing our new partnership to deliver the WorldHost customer service training programmes to their clients.
#CustomerExperience #training #Collaboration #WorldHost
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Andy Doyle retweeted
9 Dec 2024
How can WorldHost training help break barriers to employment?
Claire McCaughan from @TriangleHousing shares how the Principles of Customer Service – Employability programme boosts confidence, builds teamwork skills, and supports meaningful job outcomes.
people1st.co.uk/news/trainer…
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27 Nov 2024
Busy in the run up to Xmas? Don't lose sight of how you can develop your offer If you are planning training for your teams in 2025 look no further than WorldHost - a suite of workshops to empower your teams to provide excellent customer service - contact me to find out more.
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20 Nov 2024
Providing excellent customer service is a choice-approaching feedback with the right attitude enables you to identify how you can improve & develop your business. Taking the time to understand your customers' needs & expectations is imperative and what better way than to ask.
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Andy Doyle retweeted
18 Nov 2024
Our webinar in partnership with @Women Breaking Barriers NI and the HATS Network provided insights on strategies implemented by @AirCoach and @Titanic Belfast International in creating inclusive workplaces.
Access our employer toolkit and watch now: ow.ly/NpSg50U7Ubf
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15 Nov 2024
Despite concerns over rising costs post-Autumn Budget, organisations must continue to invest in their workforce. Training employees and enabling them to surpass customer service expectations can help businesses stand out and remain profitable.
dcxtraining.co.uk
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6 Nov 2024
Conflict resolution is a must-have skill for any customer-facing role. But even the best intentions can lead to frustrated customers. Our programme teaches your team how to handle these situations, even when saying "no" is necessary. For more info contact andy@dcxtraining.co.uk
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1 Nov 2024
Find out how the suite of #WorldHost customer service programmes can help you set yourself apart from competitors and strengthen repeat business - adding value throughout your entire organisation. More here: dcxtraining.co.uk or by contacting andy@dcxtraining.co.uk
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Andy Doyle retweeted
24 Oct 2024
Are you a hospitality college looking to gain recognition for the partnerships you hold with industry?
Our accreditation scheme recognises colleges that collaborate with employers to align with industry needs & build partnerships that benefit learners.
people1st.co.uk/tvet-policy-…
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23 Oct 2024
Pleased to announce that I have today launched DCX Training - specialising in customer service training to help businesses empower their teams to deliver a first-class experience.
Take a look at my website ww.dcxtraining.co.uk and feel free to contact me to find out more
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Andy Doyle retweeted
16 Oct 2024
In June 2023, the Hospitality and Tourism Skills Network launched a skills action plan in Northern Ireland designed to address key challenges in attraction and retention.
View the report for more: ow.ly/qirx50TEiw1
#TourismIndustry #HospitalityExcellence
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