Listening to a patient tell their story of harm may be uncomfortable, and it can spur health care professionals to improve #ptsafety in a way that data can't. Read more: bit.ly/2N2xw5e
So this happened 😮 I am beyond delighted, proud, excited...and a little surprised.. to officially be part of the @TheIHI family. This has to be the best Friday yet!! 🍾🥂💃🏼@nhshvaluemanag1 @nhshem @NHSHighland@KedarMate @derekfeeleyIHI @cmternes @jasonleitch@HighlandQI
After a busy week and long working days, a relaxed Saturday morning breakfast with my little sweets is something I look forward to all week 💕 #balance#gratitude#WorkingMumLife
Generosity isn't saying yes to every request. It's helping when you can make a unique contribution.
Generosity isn't sacrificing yourself for others. It's helping when it won't exhaust you—and when it energizes you.
#SaturdayMorning
Having the best day.. in Edinburgh, the sun is shining, the shopping is on point, and we have been invited to present at the IHI forum in my home town Glasgow. Happy happy Friday!! ✨🥂@TheIHI@jasonleitch @nhshem @nhshvaluemanag1 @NHSHighland@KedarMate
#SciLc13 ‘Lucky for some’we said & how true that is. What an incredible 3 days, building knowledge & skills in all things QI & leadership. We’ve left brimming with motivation, ready to consolidate learning in practice. Can’t thank @IngrajJenny @DianaBeveridge@tandrew84 enough 🌟
Who would have thought the highlight of residential 2 would be building our own Shewhart charts! Day 2 topped off with an inspiring visit from @JohnHardenED take home message: Think big, test small and most importantly change starts with you!Thank you @IngrajJenny @Di962
The learning on #scilc13 today has been second to none.Depicting variation✅understanding types of data (Attributes Vs variables)✅Further exploring our SDI overdone strengths and how these can lead to conflict✅all ready to present with a great group on change concepts tomorrow.
Early in your career, don’t choose the job where you’ll be happiest.
Choose the job where you’ll grow the most.
Investing in learning is the most important career choice you can make.
#TuesdayThoughts
The falls collaborative is almost at the end of the testing stage and we’ve already achieved a 15% reduction in inpatient falls @BTHFT@karendawber
Best bit? The teams trialling the changes clapping 👏 when they found out - they recognise the power of quality improvement!
This is a wonderful charity, who took so much care of my family when we lost my darling nephew Isaac 💔 Please take any opportunity to support them 🦋🦋 x.com/_4louis/status/1012047…
Best hour of my day, writing a litttle piece celebrating the dedication and success of this incredible team achieving sustained Improvement, reduced falls by 38%! Huge impact on hospital data too- Falls reduced by 29% #reducingharm#savinglives#fallsprevention#SPSP#plotthedots
Applying improvement thinking to make things better for looked after children. @Jimmypaul90 #ScILc13 shares the power of caring and putting the child's voice at the Centre of their journey. Another inspiring project surgery @IngrajJenny @ScIL_NES@CELCIStweets