Enhance Salesforce, Genesys, Okta, Microsoft 365, Teams and customer apps with secure document and message exchange.
Joined June 2009
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1,274 Photos and videos
Pinned Tweet
Jan 6
Healthcare interoperability breaks fast when every facility uses its own credentials.
We helped a large health system consolidate hundreds of Direct senders under one trusted credential—no downtime, no message loss.
Full story → dminfo.link/4pn9dRP
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Jun 3
Secure communication works better when it stays inside the workflow.
Less context rebuilding.
Less switching between systems.
Less effort to keep work moving.
The value isn’t only that the message is protected.
It’s that operating the process becomes easier.
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May 28
Standard security checks miss a key point: how will it work in practice? If secure communication doesn't integrate seamlessly into existing workflows, hidden costs like low adoption and slow resolution emerge. Beyond security and compliance, workflow fit determines scalability.
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May 25
This Memorial Day, we remember the men and women who made the ultimate sacrifice in service to the United States. We honor their sacrifice, their lives, and the families who carry their memory forward.
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May 13
Secure communication doesn’t usually fail because the message is unprotected.
It fails when the workflow around it can’t scale.
More users. More systems. More handoffs. More manual work.
That’s how broken workflows start costing you.
Secure work has to stay inside the workflow.
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May 7
Secure messaging isn’t the problem.
The workflow around it is.
Extra steps.
Lost context.
Manual work.
It all adds up.
Keep secure communication inside the workflow.
That’s where the value is.
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Apr 29
A smarter workflow doesn’t just improve experience — it changes how teams operate. When secure communication is built into the tools people already use, you get fewer steps, faster responses, and better continuity. That’s the value. #SecureMessaging #WorkflowAutomation
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Apr 21
Most secure messaging problems are caused by workflow breaks. Secure interactions often occur outside core systems, adding steps: teams exit workflows, users are redirected, context is lost, and follow-up becomes manual. Embedding secure messaging is the way to unlock value.
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Apr 7
The biggest breakdowns in secure communication don’t happen all at once.
They happen quietly.
Each step looks small on its own.
Not through one obvious failure.
Through a workflow that keeps breaking in small ways.
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Apr 2
Continuity of care requirements are raising the bar for how health plans exchange information during member transitions. For many teams, the opportunity isn't to introduce something new—it's to operationalize what already works.
👉 Learn more: dminfo.link/48kRgxk
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Apr 1
When secure messaging sits outside the workflow, friction builds.
When it’s embedded into the systems teams already use, the change looks different,
That’s how teams fix the experience without creating a new problem.
See what it looks like:
dminfo.link/4c0Lt13
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Mar 31
Your secure messaging platform may be functioning exactly as intended.
Nothing is technically broken.
The workflow is.
That is where the cost shows up.
We unpack this more here, especially why these issues stay invisible for so long:
dminfo.link/4m0XUyB
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Mar 27
"Secure message" emails that link to external portals?
That pattern is now a phishing target.
The issue isn't encryption. It's the workflow around it.
👉 dminfo.link/4rZJOP7
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Mar 26
A regional health plan fixed the workflow around secure messaging, not the security itself.
In 48 hours:
• 600 messages processed
• Same-day responses
• No retraining
That’s what removing friction looks like.
dminfo.link/4rUCowy
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Mar 25
Secure messaging works.
The workflow around it doesn’t.
Nothing breaks outright. Everything just slows down.
That’s where the cost shows up.
More: dminfo.link/4bMq77x
#SecureWorkflows #OperationalEfficiency #EnterpriseSecurity #CustomerExperience #CustomerServiceOps
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Mar 13
More security ≠ more friction.
Our fastest enterprise deployments: zero downtime, no retraining, embedded in existing systems, automated provisioning.
Security should strengthen workflow — not slow it.
dminfo.link/4llin0u
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Mar 12
"Secure" portals have become phishing targets. Attackers exploit the trust users place in familiar workflows — and regulated industries pay the price.
The fix: embed, don't redirect.
👉 dminfo.link/4sciZIK
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Mar 11
Secure messaging usually works. But when it lives outside your core systems, the workflow breaks — portal redirects, extra auth steps, agents reconnecting context. That friction compounds at scale.
Have you mapped a secure interaction end-to-end? dminfo.link/4utuYDi
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Mar 10
.@ChrisGrunks & @DMPRODMCKENNA are on the floor at #HIMSS26 helping healthcare orgs fix where secure communication actually breaks — from HIPAA-ready patient messaging to Direct Secure Messaging & HISP connectivity.
Come find us: dminfo.link/40nZ8de
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Mar 9
Team DataMotion is officially on the ground at HIMSS 2026! If you're here, we'd love to connect.
Didn't catch them tonight? Drop us a message: dminfo.link/4rojSwv
@ChrisGrunks @DMPRODMCKENNA
#HIMSS26
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