Passionate about client experience, engineering, and fitness. Chief Digital Officer & Head of Global Marketing at @BofA_News. Opinions are my own.
Joined February 2021
- Tweets 446
- Following 250
- Followers 860
- Likes 246
108 Photos and videos
8 Oct 2023
What an amazing day for the @BankofAmerica #ChicagoMarathon – not 1 but 3 new course records were achieved today! First by Sifan Hassan in the women’s division and then BOTH by Marcel Hug and Catherine Debrunner in the men and women’s wheelchair division!
nbcchicago.com/top-videos-ho…
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8 Oct 2023
Breaking records in the Windy City at the @BankofAmerica #ChicagoMarathon — 4:31 pace crossing finish line at 2:00:35, WOW! Way to go, Kelvin Kiptum on an amazing race today! Congrats!
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6 Oct 2023
Great weather. Anxious, but excited energy. “The hush”… Sunday’s @ChiMarathon is going to be one for the record books!
27 Sep 2023
There's nothing like Chicago Marathon morning ☀️
@HawleySports paints a picture of what you can expect before the race on October 8.
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5 Oct 2023
When it comes to customer service, empathy is critical. As Marie and Junior both point out, being able to really listen and put yourself in the clients’ shoes is what differentiates a good experience from a great one. #NationalCustomerServiceWeek
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3 Oct 2023
I want to celebrate #CXWeek by thanking the thousands of @BankofAmerica teammates who helped us to win the “Innovator of the Year” award from @bcxsummit!
atmmarketplace.com/articles/…
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2 Oct 2023
Marathons often bring out the best in all of us – but sharing your passion for running with others like Peter Kline is an inspiration to us all. Sharing stories like this is just part of the history and legacy of the @ChiMarathon. Good Luck to you both!
audacy.com/us99/news/local/r…
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28 Sep 2023
I find every marathon inspiring, regardless of whether records are broken or if the weather is bad. This year’s @ChiMarathon might just be the most inspiring of all, thanks to Chris. So thankful @BankofAmerica has the chance to sponsor this historic race.
nbcchicago.com/news/sports/c…
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27 Sep 2023
There’s no way of telling how many calories @Wally97 consumes each day thanks to his “nothing-but-ballpark-food” diet – but at least he’ll know exactly how much he's spent on that food, thanks to @BankofAmerica's digital tools!
17 Sep 2023
It looks like he's checking his finances using digital tools so impressive, @RedSox fans just #CantStopBanking. bit.ly/45VPteT
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26 Sep 2023
Beautiful photo, @kennerly. @NMAAHC is such an important institution, and one we’ve been proud to stand alongside for the last 7 years.
24 Sep 2023
7th Anniv. 1st Lady @MichelleObama hugs former Pres. George W. Bush at @NMAAHC opening w/@repjohnlewis former 1st Lady Laura Bush and Pres. @BarackObama Took pic on assignment for @BankofAmerica a major donor to the museum. @BofA_News @TheBushCenter @DavidCTyrie @CCP_UArizona
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22 Sep 2023
When it comes to augmented reality use cases, we’ve only just scratched the surface. Public #AR-powered “monuments” are such a great way to spread access to and awareness of art. Here’s hoping that this trend makes its way to the East Coast.
adweek.com/brand-marketing/l…
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21 Sep 2023
Peak New England is the seamless union of early American history with future-focused innovation.
6 Sep 2023
Melrose is the first city in the East Coast to have pole-mounted electric vehicle chargers, mounted at ten feet in convenient locations throughout the city.
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20 Sep 2023
Digital transformation isn’t just for big box retailers and Fortune 500 corporations. Innovative digital tools have given even the smallest businesses the ability to compete head-to-head with their larger competitors.
6 Sep 2023
Every day we're entering further into the digital age and small businesses are taking note. Compared to 2022, more entrepreneurs are digitally optimizing their businesses.
Learn more from our 2023 Small Business Owner Report: bit.ly/45LR1s8
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19 Sep 2023
Only 3 more weeks. This year’s Chicago Marathon marks 45 years of runners from across the globe converging on the Windy City to compete against each other, and show us all what the human spirit is capable of.
8 Sep 2023
Only 30 days left until the 45th Bank of America Chicago Marathon. Whether you are a participant, spectator or volunteer, we can’t wait to see you there on Sunday, October 8th. 🏃♂️👏
ALT A marathon participant smiles to camera while running the Chicago Marathon.
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15 Sep 2023
As a sports fan, I couldn’t be more thrilled to see the many ways @BankofAmerica partners with athletes and educational organizations to provide kids with a chance to learn life lessons while having fun. Here’s to igniting a lifelong love of hitting the links!
31 Aug 2023
We’re proud to do our part to inspire the next generation through giving back. That’s why in May, we partnered with @FirstTeeAugusta for the Bank of America Play It Forward Golf Clinic where female golf greats taught drills and important life lessons to Boys and Girls Club of Greater Augusta youth. Take a look.
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14 Sep 2023
With the school year upon us, I’m grateful for the work @BankofAmerica is doing to help provide families with more holistic #digital experiences that can help prepare students for a lifetime of #FinancialHealth.
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13 Sep 2023
EVolution is a great example of how dedicated @BankofAmerica is to innovation. In its third year, EVolution isn’t just a car show; it’s an EV-focused virtual experience, designed from the ground up with the future in mind. bit.ly/3RjNWuE
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12 Sep 2023
On your mark, get set, register!! That’s right – registration for the 2024 #BostonMarathon officially opened on Monday and @BankofAmerica is very excited to be the presenting partner for this historic run with the @BAA 🦄!
11 Sep 2023
When you’re ready go and REGISTER!🥳 Registration is officially OPEN for the 128th Boston Marathon presented by @BankofAmerica. Who will we see in Boston next April?😏
#Boston128 #BostonMarathon
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7 Sep 2023
Fintech has an exponential impact on virtually every other industry. While virtually every sector could benefit from more women in leadership, focusing on fintech allows us to magnify our efforts.
americanbanker.com/opinion/s…
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1 Sep 2023
In recent years, a number of client experience (#CX) influencers have pitched employee experience (#EX) as being at odds with each other… but I disagree. In fact, the two are inseparable. Happy team members create happy clients, and vice-versa! cmswire.com/customer-experie…
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24 Aug 2023
Congratulations to my friend and colleague @hollyaoneill, who was named to @cx_scoop's “30 CX Executives You Should Follow” list! Holly is a genius when it comes to #CX, and definitely worth a follow if you’re interested in customer experience strategy! cxscoop.com/latest-news/30-c…
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