🇦🇺 in California. Dad|Husband. $1-100M ARR |$750M in B2B Sales | Founder of The Flywheel Project. “don’t always believe what you think”

Joined October 2013
69 Photos and videos
Replying to @Marriott
@Marriott behind the times and uncaring towards moms/families/babies. As a lifetime titanium member and ambassador for 10 years, I am disappointed that lounge access was denied to us in every hotel this recent trip to Japan after 5/7pm with our 3 month old breastfed baby. 1/2
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We didn’t take our toddlers in (they stayed with local family) but our 3 month old is breastfeeding still and sleeps all the time so was causing no impact to anyone in the lounge. How about updating the policy to allow for babies who are breastfeeding and well behaved.
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Less than 24 hours after picking up our new @Kia Carnival, the car has stopped and every error code has come up. The car is not drivable and is stuck on the side of road with 3 toddlers. Awesome day 1 after what was already a painful buying experience. @AAAauto
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Landed at New Orleans and the jet bridge operator has tried 12 times to connect to our plane. Been 30 mins. Can someone please help the operator ? Pilots said it’s out of their control @AmericanAir @msyinfo gate A5
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Trying to land at #sfo @flySFO and pilot said temporary closed? Any insights ? We are circling
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Richard Dufty retweeted
9 Sep 2023
Slides From SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics - Kellblog buff.ly/3Evs4Fi #saas #metrics #saastr
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Truth.
If your boss is bad, Then generally quit If your boss is good, Then generally stay If your boss is great, And the company is great, Well ... You'll regret it if you go
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Richard Dufty retweeted
21 Aug 2023
If you’re confused about life, you’re not alone. There are almost eight billion of us. This isn’t a problem, of course, once you realize that life is neither a problem to be solved nor a game to be won. If you are too intent on making the pieces of a nonexistent puzzle fit, you miss out on all the real fun. The heaviness of success-chasing can be replaced with a serendipitous lightness when you recognize that the only rules and limits are those we set for ourselves. So be bold and don’t worry about what people think. They don’t do it that often anyway.
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Richard Dufty retweeted
If you're a great SaaS CEO you should never have a riff. Unless it's a quiet talent reorg, to work out the bottom 5% and replace 'em with top performers but you should never have a riff. Every CEO should be embarrassed in B2B if they do. 🔥 discussion w/ @jasonlk coming 👇
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Shout out to @AmericanAir. Savi was amazing and reached out to me personally this morning. She was super positive, understanding and worked to get my issues resolved, restoring my faith in the industry! Just booked 3 new flights. Thanks AA!
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Richard Dufty retweeted
2 Aug 2023
Marketing Exists to Make Sales Easier - Kellblog buff.ly/34DAQ1N
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Richard Dufty retweeted
One of the worst “standard practices” for startups is requiring departing employees to exercise their options within 90 days of leaving - or lose them altogether.  I know, I know - you want a tighter cap table. But it’s just cruel.  It could be years before those options have value.  They did their work to earn their options - why force them to put in money as well?  Instead, let them keep vested options until the options expire - which is usually 10 years.  It’s only fair.
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Richard Dufty retweeted
I don’t usually post personal news but Clinicians have told us to pull every lever. Our daughter has with #dipg Brain cancer. There is no cure and typically 9m life expectancy. If anyone knows of trials then please get in contact! #braincancer #childrenscancer @CR_UK
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Richard Dufty retweeted
Breaking news: Federal authorities are seriously considering safeguarding all uninsured deposits at Silicon Valley Bank, according to three people with knowledge of the matter, who spoke on the condition of anonymity to describe private deliberations. wapo.st/3mCZYlA
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Richard Dufty retweeted
6 Dec 2022
Listened to a bunch of SaaS earnings calls last week. ICMYI: Analyst: "What are you seeing in terms of the macro environment?" CEO: "We're very confident in our long-term value proposition and ROI." Translation: "It's brutal out there."
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I had a great hosting Sparky Towes from @Adobe on the @ArkoseLabs podcast.
11 Aug 2022
Find out how Adobe improved the user sign-up experience and stopped fake account creation. Listen in to this new podcast as Sparky Toews, principal product manager, Adobe Identity, swaps real-world stories with @Duftydownunder: bit.ly/3QEpUqY
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Reminder: We live in a country where we banned abortions before AK47s and have gun-care and health control vs healthcare and gun control.
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Richard Dufty retweeted
31 May 2022
Rock On...with us at @RSAConference. Join us for live music from a Journey tribute band, grab a drink with former U.S. Most Wanted Cybercriminal @GOllumfun, and enjoy Fogo de ChĂŁo's famous skewers. Register to party now: bit.ly/3LVUDO9 #rsac @Duftydownunder

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I think we are good now. Thanks for letting us know “growth at all costs” isn’t in vogue. Where were you 100 days ago? do you have last weekends lottery winning ticket too?
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Richard Dufty retweeted
22 May 2022
Going to @RSAConference? Join us for a Journey tribute band, grab a drink with former U.S. Most Wanted Cybercriminal @GOllumfun, enjoy Fogo de ChĂŁo's famous skewers. Register here: bit.ly/3LVUDO9 #rsac @kgosschalk @Duftydownunder @ashishJan1n @PatriceBoffa @jean_avent
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