[STATUS] Investigating: At 22:33 today EXN were alerted to a complete loss of light between Virtus LON1 Enfield and Telehouse North. EXN have raised a case with the underlying fibre provider and our engineers are closely monitoring th… stspg.io/3n9px3knwhy8?u=53mm…
[STATUS] Identified: Field fibre team have ran the new cable and are moving onto preparing the new joints and splicing.
The secondary path into the data centre remains stable and traffic has failed over to the alternative path.
Vir… stspg.io/3n9px3knwhy8?u=xldw…
[STATUS] Monitoring: We've seen the link return to service with good light levels and redundancy has been restored. However as our fibre provider continues to work on the other strands, Virtus LON1 Enfield should be considered "AT RIS… stspg.io/3n9px3knwhy8?u=bsfz…
[STATUS] Scheduled (May 7, 2024, 08:00 BST): We have been notified that the data centre operator is carrying out scheduled maintenance on the UPS units.
No expected impact to customer equipment.
Only 1 core to be worked on at a tim… stspg.io/z6sc68x51nlc?u=5tlm…
[STATUS] Scheduled (Apr 6, 2024, 08:00 BST): We have been notified that the data centre operator is carrying out scheduled maintenance on the power systems.
These works involve alterations to the controls for HV switching and genera… stspg.io/9y7cxdk243tb?u=58gz…
[STATUS] Investigating: At 13:49 today we were alerted to a fibre flap between Equinix LD8 and Global Switch (2) East in the Docklands area. Since the flap we have seen a degradation of around 10dBm. We are raising this with our dark … stspg.io/k96s3g5rn5x4?u=jvc6…
[STATUS] Identified: The fix was implemented at 14:00 and the link has been stable since. If you are still experiencing issues, please contact EXN support through the usual channels. stspg.io/k96s3g5rn5x4?u=v4vr…