There will be plenty of commentary over the coming days about who was in the right. But for us, the more revealing and more useful question is why the system works like this in the first place.
In a high-performing organisation, process, sequencing, follow-through and access to information are precisely the things that are tightly managed rather than left to chance, personality or circumstance. Appropriate processes and systems prevent this.
And yet in government, we find that incidents where trust has broken down, poor decisions have been made, and there is seemingly a lack of clear accountability happen with worrying regularity. Meaning the challenge isn't simply political, it's managerial.
Over decades, reform efforts have tended to focus on structures, policies and announcements.
But the day-to-day disciplines that make complex organisations function — clear accountability, strong management, consistent processes — have received less sustained attention. Perhaps because they're just not so glamorous.