A digital marketing and product design leader who loves #digitalmarketing #customerexperience #userexperience #productdesign #leadership #designops

Joined December 2009
3 Photos and videos
29 Oct 2021
Article seems against CX effort as a metric; it turns into a bit of bait and switch. Good case study for how revenue can drive decisions. Missing the idea of a baseline CX metric, so you know when you've gone too far. bit.ly/2ZHdERp
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Nice take on starting #servicedesign from #uxdesign. My take is that unfortunately most of UX has been reduced to UI in most orgs. bit.ly/3iwCFVP

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23 Feb 2021
I've been seeing a large uptick in clients being more concerned about bias in product design. How about bias in Data? tinyurl.com/2epn7der #bias #productdesign

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Eniola Oluwole retweeted
31 Jul 2020
How to design a voice-driven experience? We are thrilled to listen to @ElleForLanguage at #XDConf today! 👏
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Eniola Oluwole retweeted
22 Feb 2020
"I have a problem!" well "Just ask!" #TheIAElement #WIAD2020 @WIADBOS
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22 Feb 2020
Great moment from Darell Penta’s talk on the use of cognitive science in navigation #WIAD2020
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22 Feb 2020
I hope to see some familiar faces at World IA day Boston tomorrow. I better get to bed as I'm speaking in a few hours 🥱 #worldIiadayboston
An interesting discussion today about teams globally and understanding the importance that cultural perspective plays on business communication. #designops bit.ly/2H3bHSG

26 Jan 2020
Great HBR article about identifying and breaking down collaboration issues and inefficiencies in your org. bit.ly/37Do4k5 #designops

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20 Jun 2017
helping to vitalize BINCA in Boston #tripcares
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24 Feb 2017
So many #productmarketing tips in here. All I can say is that it will make consumers feels and up your game to 11 bit.ly/2lAxeYS

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31 Oct 2016
Results are tangible. You can test them. Don't be afraid of testing unless you DON'T want to see if you're producing results. #Marketing
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Purpose driven brands organize their #brandstrategy to lead, inspire, improve the world, & grow bit.ly/2dqht2W #business

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16 May 2016
Everything in here is on point. 8 Marketing Beliefs That Are Hurting Brands bit.ly/1rOXDCq #marketingstrategy #brand

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22 Apr 2016
An interesting take on the how product naming drives sales. Hint, Don't Get comfy. #productmanagement #branding cnet.co/1qGnxHC

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