Better email, calendars, and contacts. Fast, reliable email hosting for you or your business. The leading independent email service since 1999.
Joined October 2009
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fastmail.com/blog/not-writte… Email immutability matters even more in a world with AI - here's how we enable your use of your data in line with our values
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AI assistants now read and action our emails for us. Useful, and it changes the question we ask: not "did it arrive?" but "can we trust where it came from?" That is what SPF, DKIM and DMARC are for.
fastmail.com/blog/the-future…
#NationalEmailWeek #Fastmail
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Investigating: A small number of users are experiencing issues with accessing Fastmail service. We are currently investigating this incident. fastmailstatus.com/cmprkk3yt…
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Monitoring: We have restored the affected services and we are continuing to monitor. fastmailstatus.com/cmprkk3yt…
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Resolved: This incident has been resolved. All services are back to operational. No mail has been lost. fastmailstatus.com/cmprkk3yt…
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Identified: We've identified the issue as being caused by a failure on one of our IMAP servers, and we're actively working on a fix. fastmailstatus.com/cmprkk3yt…
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Investigating: A small number of users are experiencing issues with sending and receiving messages, as well as accessing the app. fastmailstatus.com/cmpqk7qsc…
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Monitoring: We have restored the affected services by failing over to our secondary servers. We're continuing to monitor. fastmailstatus.com/cmpqk7qsc…
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Resolved: This incident has been resolved. We have successfully failed back to our primary servers, and all services are operating normally. No mail has been lost. fastmailstatus.com/cmpqk7qsc…
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11 years on our support team, and Merlin still finds every ticket interesting because no two are the same.
Her latest piece shows what to include in a ticket so we can fix things on the first reply, not the fifth.
Have a read → fastmail.com/blog/a-support-…
#Fastmail #Email #CustomerSupport
ALT What to include in a Fastmail support ticket
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Investigating: Identified a problem causing intermittent outbound delivery issues affecting some users. fastmailstatus.com/cmpp7qwu3…
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Resolved: We identified a problem which caused intermittent outbound delivery issues leading to some users experiencing deferrals or bounce backs. We have remediated the problem. No mail has been lost. fastmailstatus.com/cmpp7qwu3…
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Resolved: We identified a problem which caused intermittent outbound issues leading to some users experiencing deferrals or bounce backs. We have remediated the problem. No mail has been lost. fastmailstatus.com/cmpp7qwu3…
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Resolved: We identified a problem which caused intermittent outbound issues leading to some users experiencing deferrals or bounce backs. We have remediated the problem and continue to monitor. fastmailstatus.com/cmpp6weoy…
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Monitoring: A small number of users experienced temporary issues accessing their email due to a server issue. Fastmail services, including mail, calendars, and contacts, remained operational throughout the incident, and no dat fastmailstatus.com/cmpnvpl2g…
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Resolved: This incident has been resolved. No mail has been lost as a result of this incident. fastmailstatus.com/cmpnvpl2g…
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In support of #PrivacyAwarenessWeek2026, #OAIC, and #SmallBusinessWeek, our COO Bek Fraser reflects on her years running a consultancy.
"My clients trusted me with deeply sensitive information. I went with a mainstream provider because I didn't know what I didn't know."
fastmail.com/blog/what-i-wis…
#PAW2026 #Fastmail #BetterEmail
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It's Privacy Awareness Week, and we've been thinking about what trust looks like.
Honestly? It's the small stuff. Not scanning your mail. Not selling you to advertisers. Your data stays yours. Always has.
fastmail.com/blog/privacy-aw…
#Fastmail #EmailPrivacy #PAW2026
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For National Email Day, you can now connect your AI assistant directly to your Fastmail email, calendar, and contacts. Opt-in, you stay in control of what it can access. Read more: fastmail.com/blog/an-mcp-ser…
#NationalEmailDay #MCP #OpenStandards #Fastmail #EmailPrivacy #BetterEmail
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