We are passionate about re-engineering CRM/CX processes with our Software, Solutions and Services. We are industry focused, value driven and customer obsessed.

Joined October 2012
18 Photos and videos
8 Sep 2025
Undocumented metadata changes in #VeevaVault can lead to compliance risks. Join our webinar to learn how automation detects, tracks & reports changes before they cause issues. 📅 Sept 25 | 11:30 AM EST 🔗 Register: focalcxm.com/event/staying-a… #LifeSciences #Pharma #Automation
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29 Aug 2025
Proud to be named a Major Contender in Everest Group’s Veeva Services PEAK Matrix® 2025! 🎉 A big thank you to our clients & team for driving innovation in Life Sciences with data, AI & Veeva expertise. Learn more: lnkd.in/d2zwnr8S #Veeva #DigitalTransformation
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29 Aug 2025
Staying audit-ready isn’t just docs—it’s workflows. ✅ FocalCXM helps Life Sciences implement Veeva Vault PromoMats to automate reviews, ensure GxP compliance & stay inspection-ready by design. Learn more: focalcxm.com/how-to-stay-aud… #LifeSciences #AuditReady
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24 Jun 2025
Is your MLR review process slowing you down? FocalCXM’s managed services streamline MLR reviews so you can move faster, stay compliant, and boost ROI. Explore how: focalcxm.com/5-ways-to-strea…
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23 Jun 2025
At @FocalCXM , we help Life Sciences teams maximize ROI with best practices, streamlined workflows, and continuous support. Avoid inefficiencies. Make PromoMats a true content enabler. Learn more: focalcxm.com/veeva-vault-pro… #PromoMats #LifeSciences #VeevaVault #FocalCXM
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18 Jun 2025
You're already paying a lot for rebates—don’t overpay to calculate them. #B2BRebates integrates Salesforce AWS to simplify rebate workflows. Email contact@focalcxm.com for a demo. #ROI #RebatesManagement #AWS #CX
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10 Jun 2025
The future of HCP interactions is evolving, and Infobip is leading the way! Superapps & Conversational Interfaces reduce friction, delivering the right info to HCPs, Patients & Payors—where & when they need it. #LifeSciences #CX #EX #Salesforce #VeevaSystems #Infobip #HCPs
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3 Jun 2025
Simplify, streamline & scale with our Veeva Vault PromoMats Managed Services. From content ingestion to MLR support, we help you reduce risk, boost efficiency & maximize ROI. Learn more: focalcxm.com/veeva-managed-s… #VeevaVault #PromoMats #PharmaMarketing
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27 May 2025
Is your #PromoMats content truly compliance-ready? In pharma & life sciences, meeting Health Authority expectations is mission-critical. Learn how to configure PromoMats for approval-friendly marketing. Read more focalcxm.com/how-to-build-co… #VeevaVault #LifeSciences #FocalCXM
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26 May 2025
Struggling with inefficient workflows in Veeva Vault PromoMats? Streamline MLR, reduce compliance risk & accelerate launches with these proven best practices. Read more: focalcxm.com/best-practices-… #VeevaVault #PromoMats #PharmaCompliance #LifeSciences
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23 May 2025
Live Webinar: Unlock Compliant Digital Engagements June 19, 2025 | 11:30 AM–12:15 PM EST Learn how Veeva Vault PromoMats Salesforce Experience Cloud drive compliant digital experiences in Life Sciences. Register: focalcxm.com/event/unlock-co… #PharmaTech #Webinar
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9 May 2025
The recording of our webinar with Infobip is now live. See how AI-powered chatbots OpenSearch LLM enable real-time content delivery across CRM, ERP, and CMS platforms. Watch now: youtu.be/es1xfKuvsIY?feature… #AI #CRM #SalesEnablement #Chatbot #WebinarReplay
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9 Apr 2025
Upcoming Webinar Alert: Unlock 360° Customer Insights with Databricks Salesforce Data Cloud — no coding needed Stream real-time order data Display insights via LWC Empower sales & service teams Register: focalcxm.com/event/unlocking… #Salesforce #Databricks #Customer360 #Webinar
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17 Mar 2025
Live Webinar! Unlock AI-powered omnichannel content delivery with Infobip & OpenSearch LLM! 📢 Live demo included! 📅 Mar 27, 2025 | ⏰ 10 AM EST 🎟️ Register Now: focalcxm.com/event/activatin… #AIChatbot #LiveWebinar #SalesAutomation #OmniChannel
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22 Jan 2020
Attend our partner AutoRABIT’s first webinar of 2020 and learn how your organization can take advantage of fully automated #databackup with unlimited storage to recover #data, #metadata, attachments, and more! Your #compliance team will love you! #dataloss bit.ly/2QCrUU9
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19 Sep 2019
We are officially a Salesforce partner now.
19 Sep 2019
We will be at the MD Life Sciences industry event. linkedin.com/feed/update/urn…
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3 Oct 2018
#FocalCXM is pleased to co-host a webinar with #salesforce on improving Research Productivity in Life Sciences on October 11th @ 2 PM EST focalcxm.com/index.php/event…. Join us to know more.
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21 Apr 2017
Join us to know more! lnkd.in/d3QVKYa

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