Joined May 2015
- Tweets 479
- Following 12
- Followers 13
- Likes 2
401 Photos and videos
19 Oct 2021
Thanks to @ClayBanks for making this photo available freely on @unsplash đ unsplash.com/photos/Ox6SW103âŠ
19 Jan 2021
When customer service agents are armed with the right technology, that's what @Genesys calls #SuperHumanService sprou.tt/1XKTkHtKxDX
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Gilles Talbot retweeted
23 Sep 2020
Durant la #COVID19, 41% des entreprises ont assuré la relation client à l'aide du #homeoffice @GillesGen @orangebusiness @GenesysFrance #CXParis
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Gilles Talbot retweeted
23 Sep 2020
La #confĂ©rence de @GenesysFrance sur le nouveau visage de la #relationclient Ă lâoccasion de #CXParis, câest dans moins de 30 minutes ! DĂ©couvrez le bilan du baromĂštre rĂ©alisĂ© en partenariat avec @orangebusiness et confrontĂ© Ă la vision de @Decathlon. Agitation en #Backstage !
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28 Apr 2019
28 Apr 2019
Recently released: @Genesys sponsored @GovLoop report looks at the current state of cloud adoption in government agencies. See the results: bit.ly/2GGAfQD
28 Apr 2019
Even a #SMB company can provide a word-class #CustServ and personalized #CX with @Genesys platform. Learn how: bit.ly/2WaD5nv
28 Apr 2019
Sunsuper streamlines contact center to enhance customer experience | Genesys bit.ly/2WaD4Qt
28 Apr 2019
Checkout procedures are too long and complicated is just one reason online carts are abandoned. Learn more on the @Genesys blog by @Brendanrd: bit.ly/2VyEYNU
28 Apr 2019
Join @Genesys webinar on May 8 to get details on real-world #CX initiatives in the digital era. bit.ly/2W5U6PL
28 Apr 2019
Learn how @Westpac migrated from their legacy #CCTR systems to a modern omnichannel #CX platform with @Genesys. bit.ly/2GENKAw
28 Apr 2019
Imagine migrating your contact center to the cloud so easily that itâs almost as if you simply flipped a switch. Learn how @Genesys #PureCloud makes it possible for customers: bit.ly/2Wb6yxL
28 Apr 2019
Learn about the MIT survey that reported AI enables 74% agents to spend more quality time with customers. Read the @Genesys blog: bit.ly/2Wd8LZo
27 Feb 2019
AI and #AI-powered automation is changing how businesses manage real-world tasks with hyper-real technology. Read the @Genesys blog and get the 3 Customer Service Megatrends for 2019. bit.ly/2Ein7Qp
27 Feb 2019
Learn how #sales engagement software powered by #AI and machine learning can help increase website conversions for sales and #marketing. Read the @Genesys blog. bit.ly/2EgoTSc
27 Feb 2019
Read the @Genesys blog to learn how buyer journey abandonment is a lost opportunity. To drive more revenue, you must increase the #conversionrateânot just spend on digital media. #marketing bit.ly/2EjXKhr
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27 Feb 2019
Imagine if⊠You could quickly and easily integrate people, tools, processes and data. Learn from customer case studies. Read the @Genesys blog. #PureCloud bit.ly/2SvsYHg
15 Feb 2019
Learn how sales and #marketing can increase website conversions with #AI and #machinelearning and reduce shopping cart abandonment. Read the @Genesys blog. #insidesales bit.ly/2SEZM5x