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Glassbox @GlassboxDigital

AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online.

Joined February 2016
  • Tweets 1,697
  • Following 675
  • Followers 1,804
890 Photos and videos
Super Bowl advertisers spend millions to get your attention. Can their websites actually handle the traffic? Introducing #UXRef - catch a brand fumbling their digital moment and win $150 🏈
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Transform complex customer interactions into clear, actionable insights with GIA, our AI engine powering Glassbox intelligent analytics. See better, learn sooner, act faster.
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Don't gamble with compliance. Glassbox monitors every digital journey, giving you the insights you need to mitigate risk and protect your vulnerable customers.
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Most customer feedback tells only half the story—what about the users who don’t speak up? 👀 We uncover hidden friction by analyzing every digital interaction, not just the loudest complaints. Ready to make feedback more actionable? 🔍 Learn more: bit.ly/3WYpcKq

VoS Playbook: Make feedback more actionable - Glassbox

Make feedback actionable with VoS Playbook. Discover strategies to capture, analyze, and turn silent customer feedback into meaningful improvements.

glassbox.com
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Fraud hides in the details, but we help you spot it instantly. 🔍 Detect suspicious activity, uncover hidden patterns and stop fraud before it impacts your business. 💸
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No two customers take the same path. ↗️ ↘️ With complete visibility into every journey, you can remove friction, anticipate needs and deliver hyper-personalized experiences that drive engagement and loyalty.
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Keeping your customers' data secure isn’t just a priority; it’s a promise. See how our customizable security options help you and your customers stay protected, compliant and in control.
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Seeing your customers’ journeys clearly means spotting fraud, too. That’s the power of Glassbox, as highlighted in a recent Gartner Peer Insights review.
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Bogged down by chat support requests? See how @Marriott used Glassbox to cut them by 60% all while delivering seamless digital experiences!
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Know your users, not just their clicks. GIA, the AI-powered tool from Glassbox, uncovers hidden behavior patterns so you can make smarter decisions, improve customer journeys, and create unforgettable experiences.
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Your ultimate edge in choosing a new software? Customer reviews. Curious to see ours? 👀
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In the age of endless options, unforgettable digital experiences are your loudest voice. Let’s make yours stand out. ✨
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📺 Explore the Glassbox YouTube channel! Discover product insights, real-world use cases, and success stories. Get fresh ideas and expert tips to transform data into smarter decisions and better customer experiences. Subscribe now: youtube.com/@GlassboxDigital
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Every lead counts—and you don’t need a bigger budget to get them. 🛠 Map customer journeys, uncover pain points, and fix conversion blockers fast with tools like Augmented Journey Map Struggle Report. Boost results, optimize performance, win. 🎯
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Your tools should work together. With Glassbox, it’s easy to integrate platforms like Google Analytics, Dynatrace, Optimizely & Medallia. Just two clicks, and you're set! Because great CX starts with seamless connections. bit.ly/3VUNQLR

Integrations with Leading Tools - Glassbox

Glassbox offers deep, seamless integrations with many other software solutions, allowing you to feed your data systems with digital analytics.

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✨Season’s Greetings from Glassbox!✨ Thank you for being part of our journey to redefine CX. Here’s to growth, innovation & connections that make a difference. Wishing you joy, peace & success this holiday season. Cheers to 2025! 🎉 #HappyHolidays #CustomerExperience
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A 6% boost with ONE tweak? 👀 An Post Insurance made it happen—proving small changes can drive BIG results. Check out how they did it. Watch now. 👇
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Fraud moves fast—your business must move faster. 🛡️ Glassbox helps financial institutions detect & prevent threats like phishing & credit card fraud in real time. Safer CX, stronger protection. Watch it in action! 🎥 youtu.be/XftRSwh8o0o

Stay Ahead of Fraud: Real-Time Fraud Prevention and Detection with...

Discover how Glassbox surfaces fraud detection in banking by highli...

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Your CX strategy deserves a glow-up! 🌟 Learn how real-time decisions & autonomous CX are reshaping customer journeys. Ready to go from reactive to proactive? Watch our on-demand webinar & be in the know! 🔗 bit.ly/4gbXHEP
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Holiday shopping = a prime time for fraud. With Glassbox, companies stay ahead of scams. See how a personal finance company reduced fraud exposure for 7.5M customers: bit.ly/4g1BJUW Let’s protect trust & stop fraud early. 🎁

Fintech Company Prevents Fraud With Digital Experience Intelligence - Glassbox

When a US-based fintech company noticed suspicious behavior on their websites, they turned to Glassbox to fix the issue and prevent fraud.

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