Is your customer experience holding you back? Download our FREE ebook below πππ
Joined December 2016
- Tweets 489
- Following 258
- Followers 620
- Likes 356
Photos and videos
Pinned Tweet
19 Mar 2019
Exciting day for the GroHawk community - new feature alertttt! Introducing, GroHawk Insights... check it out! π #GroHawkInsights
13 Dec 2019
What is 360 Customer Experience?
360 CX is the fastest way to retain and engage your buyers in a customer-centric world... have a read here π
grohawk.com/360-customer-expβ¦
#CustomerExperience #CX #360CustomerExperience
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11 Dec 2019
[2 min read] 5 things your customers value most in their customer experience! π
rplg.co/2e80c1d0
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30 Nov 2019
Reach out to learn how we can help you save hours collecting and making sense of feedback!
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28 Nov 2019
Guess what happens when you collect feedback by paper. Most of the time - nothing. π
360 CX is all about closing the loop - collecting feedback and then acting upon it! π¦
There is only one thing worse than not collecting feedback - and that is doing nothing afterwards.
12 Nov 2019
What do your customers value most in their customer experience?
If we don't know what customers expect, how we can attempt to deliver a compelling experience? π€
Have a quick read...
grohawk.com/what-do-customerβ¦
6 Nov 2019
No matter how hard we try, sometimes you are left with a handful of unhappy, hard to please customers.
Not sure with how to deal with these tricky customers?π€ Not to worry - our team have compiled a Step by Step guide! π
Have a read here π grohawk.com/your-step-by-steβ¦
4 Nov 2019
Great work @OakwoodEyecare! @cassyrob was certainly impressed by your awesome customer experience! π
4 Nov 2019
Had an excellent experience at Oakwood Eyecare. I highly recommend you give them a visit! oakwoodeyecare.co.uk/ via @GroHawkApp
GroHawk retweeted
8 Oct 2019
Had an excellent experience at Davis Optometrists. I highly recommend you give them a visit! davisopticians.co.uk/ #feedback #customerservice via @GroHawkApp
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29 Oct 2019
[2 min read] - You cannot expect to deliver wow customer experience levels without having your team on-board... here's why...
grohawk.com/why-a-motivated-β¦
28 Oct 2019
Comment below! What would your business look like if no customer ever churned... π§
Now, it's unrealistic to have zero churn... But how close could we get? π€
Hmmm
23 Oct 2019
Our team whipped up this handy calculator to help you understand how Net Promoter Score is calculated! Check it outπ grohawk.com/nps-calculator/
21 Oct 2019
[2 min read] Find out why it's an absolute MUST for e-commerce companies to nail their Customer Experience!
πππ
grohawk.com/why-ecommerce-coβ¦
GroHawk retweeted
4 Oct 2019
Read our customer satisfaction reviews and Grohawk ratings we have received on our website ed.gr/bwagc #audiologist #hearingaids #hearingloss
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8 Oct 2019
Amazing work @Davisopticians ! @Lizcoombe was super pleased with her experience with your brand :-) π£
8 Oct 2019
Had an excellent experience at Davis Optometrists. I highly recommend you give them a visit! davisopticians.co.uk/ #feedback #customerservice via @GroHawkApp
7 Oct 2019
[2 min read] - Here's why referrals are critical for your business and our tips for how you can increase the number you are getting! π
grohawk.com/3-tips-to-drive-β¦
29 Aug 2019
Congrats @MemoryOpticians! @kav4837 had a great experience with you :)
29 Aug 2019
Had an excellent experience at Memory Opticians. I highly recommend you give them a visit! opticians-salisbury.co.uk/ via @GroHawkApp
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12 Jul 2019
Unsure of which areas of your business needs your attention the most? π€
Now you can find out directly from the people who matter - your customers!
#GroHawkInsights helps you identify comment trends being mentioned by your customers in real time!
youtube.com/watch?v=I_mJ1BHMβ¦
GroHawk retweeted
22 Mar 2019
As always, all #feedback is most welcome as this helps us to maintain the very high #standards to which we aspire & that our patients have come to expect.
A big #thankyou to all our patients who make the time to leave us a #review. We really appreciate it.
#grohawk π€ππ
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