We are really proud to power the help centers of universities such as the MIT, hyper-growth SaaS such as Softr all the way to huge B2C consumer apps like stoic. They all write their help articles in Notion and use HelpKit to turn it into a professional help center 💪

✅ Fully integrated @HelpkitHQ inside Redreach now. This is my perfect funnel now to reduce support tickets for my Reddit marketing SaaS: 1. User has a question about a feature → get help right within the app: Every feature now has a little ℹ️ icon you can press and get help right inside the app via HelpKit's widget SDK. 2. User has an issue → browse our Notion based help center 3. User still has an issue → chat with our custom trained HelpKit AI chatbot 4. User still has an issue → User lands on HelpKit contact form and gets article suggestions based on subject input 5. User still has an issue (we hopefully will rarely get here) → Submit support ticket and get a fast human written answer 💪 6. I then take the support ticket TLDR and immediately write a help article in Notion about. 7. Sync with HelpKit knowledge base including HelpKit AI and boom! Next time someone has the same question the mechanisms above will get them their answer even faster and I have to deal with less support tickets 👊 Genuinely excited about this customer support workflow!

Spending the day today FINALLY creating @tryredreach help center with @HelpkitHQ and it's starting to look GOOOD ngl i am biased AF but I love using HelpKit for support docs i write everything conveniently in Notion and HelpKit turns it into a UX optimized site

📲 HelpKit for Mobile Apps is here 🚀 You can now embed a native help center directly in your consumer app that actually feels like it belongs there.

🖼️ Images are faster than ever! After Notion's outage affected public images, we built a robust solution that caches all your content on our servers. The Result: ⚡ instant loading complete independence from future Notion issues. Deployed automatically across all plans!

Writing help docs for your startup manually is a waste of time. I used ChatGPT Notion HelpKit to ship a complete documentation article for my new feature in < 15 minutes. I'm biased but there's NO better way 😉 Here’s how you can too 👇

🚀 New Feature: Custom Backend Authentication 🔐 With this update, you can now authenticate your visitors using your own login system and fully control who can access your knowledge base – ideal for 🏭 enterprise and 👀 internal documentation use cases. See how it works 👇

Nothing better than stumbling on your own product while checking out another. The HelpKit support widget spotted in the wild 🦌👀 Widget & UI by @HelpkitHQ and help articles written directly in Notion. My email inbox is getting out of control, so I gave @LeaveMeAloneApp by @dinkydani21 and @JamesIvings a try. It basically allows you to unsubscribe from all your annoying newsletters super fast. Worked really well! Highly recommend using it to get rid of your spam.

If you know, you know.

Did you know that you can easily embed a beautiful Notion-powered help center widget right on your own site? 🎛️ All it takes is one line of code and you are set! 👨‍💻 👉 Learn more here: helpkit.so/helpdesk-web-widg…

HelpKit just got a fresh new look! 🎨 Making it even easier for you to customize your help center. ✨ 100 custom fonts 🧭 Smarter Table of Contents 🟠 Smoother card/input corners 📁 3-column category grid ✉️ Contact form icons 🤖 AI chat: better placement more