Want to understand your clients better so you can help them better and faster? One way is through open-ended questions.
Open-ended questions are ones that can't be answered simply by "yes" and "no" and require elaboration.
Starting with âWhyâ or âHowâ often lead to fuller responses and can lead to unexpected information that is crucial for a hearing care professional.
Benefits of open-ended questions:
â˘Patients are given space to tell their story, add context, and to feel safe
â˘Clinicians learn what is important to the patient
â˘Talk time is more evenly distributed
â˘Patient autonomy is supported
â˘Client feels heard and respected
#communication#memory#tips
Did you know 40-80% of medical information provided by professionals is forgotten immediately. And almost half of what is remembered is incorrect. Fortunately, there are proven ways to relay information effectively. Here are five:
4. Use concrete instructions. For example, you could say, âUse earplugs when going to a concert,â rather than, âAvoid exposure to excessive noise.â People can perceive information to be more important when it contains a specific instruction.
"One of the biggest lessons this has taught me is how to advocate for myself. I used to be afraid to ask others to accommodate me, and Iâve realized thereâs nothing wrong with asking for what you need."
womenshealthmag.com/health/aâŚ#audpeeps
Delivering bad news is never fun, but there are ways to structure it and communicate more effectively. We wrote about one way in the new issue of @ENT_AudsNewsentandaudiologynews.com/featâŚ
Three simple mindsets this audiologist with a PhD in person-centered communication considers game changers for improving interactions with your clients.
But the best thing? You can use these tips almost anywhere.
#audpeeps#communication#tips#audiology
#worldhearingday
Fighting hearing aid stigma, one patient at a time.
A first-hand account of a trainee audiologist and his experience with the stigma of hearing aids as a person with hearing loss and as an audiologist.
ow.ly/qTLQ50QJaUG
Fancy a trip to Belgium this May? @ciicanet is throwing the first ever global advocacy conference on cochlear implants. Now, that's incentive enough, but I also hear the beer and waffles are pretty good over there...
More info here: ciicanet.org
It's tinnitus awareness week
Whizzing, hissing, ringing, beeping. Tinnitus can be challenging to live with and difficult to treat. And as we know, there is no cure. But it can be managed.
idainstitute.com/what_we_do/âŚ
We (our team @NALresearch) are doing a project right now called 5000 PLUMs. '5000' because over 5000 sets of PLUM, ear health & hearing results are being studied. Hereâs me talking about the project youtu.be/7-KuaMi9dLg?si=OSxTâŚ
Happy to chat if youâd like to find out more.