CRM|Customer Intelligence & Journey|Insight & Optimisation|Data Management|Automation|Commercial Strategy|Education|Edtech

Joined February 2013
14 Photos and videos
I’m happy to share that I’m starting a new position as Head of Commercial Operations at GL Education! lnkd.in/emUqQ5U8

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GL have a new website and we’ve tried to build it around our primary audiences. It has a story telling structure focusing on key topics and challenges. Take a look: gl-assessment.co.uk

Chris Halford retweeted
Need a bit of optimism? Do watch Beccie Hawes’ webinar on supporting children with reading on their return to school. Upbeat, free, and with plenty of examples. @cadmusinclusive #TeacherReflections ow.ly/AWRu50DSJEz
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Chris Halford retweeted
“I would definitely recommend #PASS to other schools. It’s so useful to have the data to analyse and then the solution to the issues raised all in one place.” Thank you Donna Brend from @stmarysnewport! ow.ly/2T4i50DMA52
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Check this out @ADCobb_UK great guy helping unravel the world of home automation!!! x.com/hibberthometech/status…

Replying to @hibberthometech
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***TWITTER PRIZES*** Secretlab Omega chair 4 switchbots 1 switchbot hub mini 1 switchbot hub 1 switchbot meter 1 Google Home mini Divoom Ditoo Ivacy VPN Lifetime subscription Elechomes Smart Air Purifier Broadlink RM4 Pro ( bulbs/sockets selection) Zemismart Blind motor
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Chris Halford retweeted
To ensure our assessments are up to date, relevant and robust, we continuously develop new question items. Find out how your school can benefit from trialling our assessments by becoming a Trialling Partner: ow.ly/BZZk50zKwCg
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Chris Halford retweeted
Why is reading the master skill of secondary school? Explore our new report and see how Blackpool is raising the reading abilities of children in one of the most challenging areas of the country. Huge thanks to @HuntingEnglish @LeadingLearner @SSABlackpool gl-assessment.co.uk/whyreadi…
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Chris Halford retweeted
'Weak literacy lowers exam results in GCSE maths' - here's @TheTimes on our research published yesterday, together with the story of how @SSABlackpool is improving reading across their school: ow.ly/HeEc50yxmpf #whyreading @KayeGeek
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Read a new report, ‘Why reading is key to GCSE success’, tells how #Blackpool is raising the reading abilities of children in one of the most challenging areas of the country. Read more here: ow.ly/VTpZ50yvwv3 #whyreading @GL_Assessment
Customer experience and CRM software market growing — Gartner #ageofthegeek information-age.com/customer… via @InformationAge

13% is low for not understanding a customer journey! Wonder if that's increased in recent times?
In a 2015 report, McKinsey found that while 44 percent of companies surveyed focused resources primarily on customer experience rather than products, only 13 percent feel they had effectively identified their customers’ decision journeys. #customerexperience
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Chris Halford retweeted
Huge thanks to @TeacherToolkit @LeadingLearner and @Hilsary for a super webinar - thanks to everyone who joined us. We'll post the recording soon - but in the meanwhile, download our #ClosingtheGap report here: gl-assessment.co.uk/closingt…
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