@IntercomEng profile picture
Intercom Engineering @IntercomEng

Engineering at @Intercom, the world’s first customer platform helping internet businesses accelerate growth. We're hiring!

Joined July 2015
  • Tweets 447
  • Following 472
  • Followers 1,518
113 Photos and videos
Intercom has been a supporter of the Ember community for nearly a decade, and now we're taking another big step by sponsoring the Embroider Initiative to update Ember. Learn why here 👇 intercom.com/blog/ember-embr…

Why Intercom is supporting the Embroider Initiative to update Ember

Find out why Intercom is supporting the Embroider Initiative to build Ember’s next-generation build system.

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Intercom has long played a key role in the Ember community, and we're doubling down by supporting the Embroider Initiative to update Ember. Check out this chat @mainmatter had with our own @clionaderoiste and @grandazz to learn more about the project. youtu.be/KTDvRTgGdlg

Mainmatter's Embroider initiative and Intercom's motivation to back it

Marco Otte-Witte talked to Clíona de Róiste and Aaron Chambers from...

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Introducing European data hosting 🌎 On top of our 30 natively supported languages, you can now store all your data locally within the EU 🚀 Here, Oran O'Dowd, Director of Engineering, discusses our biggest infrastructure project yet 👇 inter.com/3oBfltw
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As a senior engineer you keep track of your own goals and agenda 📝 Here, we discuss ways we set and prioritize goals as a principal engineer at Intercom 👇 inter.com/3dscpc9
🎙️ "This was a particularly spectacular one" - Principal Systems Engineer @Brian_Scanlan on our worst outage 💻 ⚡ That's just one of the stories on this weeks engineering edition of Inside Intercom. Listen here 👉 inter.com/3poBzhj

Intercom presents Engineer Chats

We go behind the scenes of our products and features and introduce you to the people who make it all happen - our engineers.

intercom.com
We're so excited to be sponsoring 2021 @EmberConf! Join in March 29-30 📅. You won't want to miss it! emberconf.com/
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Tune into @TheLeadDev's *free* livestream tomorrow to hear from our very own Senior Director of Engineering @mariagutierrez who will be speaking on a panel about "building and conveying vision." Starts at at 11:55 am PDT 🕚See you there! live.theleaddev.com/#

The home of engineering leadership

LeadDev is for leaders who want to run more effective engineering orgs. Latest Conference talks Reports Upcoming panel discussions Must read On our LeadDev playlist view all videos Content for you...

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Intercom Engineering retweeted
Welcome Tech@wttj_tech
18 Mar 2020
“It’s not OK to have one style as a manager. It’s not OK to do things by instinct. It doesn’t scale. It’s absolutely not inclusive and doesn’t create an inclusive environment.” An interview with @rich_archbold, VP of Engineering at @intercom! welcometothejungle.com/en/ar…

Engineering Management: An Interview with Rich Archbold

Rich Archbold, the VP of Engineering at Intercom, explains how to develop a management style and how to transition to managing other managers.

welcometothejungle.com
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“It was polished, but not usable” @agnesstenlund showed how solving the problem trumps quality in her talk at tonight’s #buildingintercom
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Get a copy of our “Intercom on Starting up” at tonight’s #buildingintercom event hosted in our Dublin office
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Super excited for our Building Intercom Dublin event tomorrow night! If you haven't had a chance to RSVP, you can do so here ⬇️ inter.com/2S6rrKI
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Only one more week until our Building Intercom event! Check out our lineup and get your ticket. inter.com/2S6rrKI
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Building good product is hard. Going from good to great product is even harder. Find out more at our Next Building Intercom Dublin event on Thursday, February 27th . Register here 👇 inter.com/2S6rrKI
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Join us at our Building Intercom Dublin event on Thursday, Feb 27th. We promise a great evening of talks from a mixture of engineers, product managers and designers. Register now 👇 inter.com/2S6rrKI
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Intercom Engineering retweeted
dublinjs@dublinjs
3 Dec 2019
RSVPs for our 10th Dec meetup at @IntercomEng have opened. We have @alexmuramoto talking about @googlemaps with #deckgl. We also have @real_ate talking about @emberjs Octane! RSVP here 👉meetup.com/DublinJS/events/f…
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Intercom Engineering retweeted
source{d}@sourcedtech
7 Nov 2019
How do you know if your software is good enough? @rich_archbold, VP of #Engineering @intercom shares his engineering standards that will help protect you from easily avoidable mistakes buff.ly/2riyFQU #DevOps
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Intercom Engineering retweeted
Fin
@fin_ai
6 Nov 2019
Powering personal conversations and interactions at scale requires a robust user storage system. Here’s how we updated ours to support our rapid growth. inter.com/2K7X8iH

Making our user storage more scalable and secure

Managing user storage is the foundation of the Intercom platform and requires constant evolution. Learn how we scaled our user base and made it more secure.

intercom.com
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Intercom Engineering retweeted
Pat O'Callaghan@patocallaghan
4 Nov 2019
This Wednesday I'm going to be speaking at the @stripe DevX Dublin event about how at @intercom we try to keep our codebase in a healthy state 🤖🛠 Should be a fun night. You can RSVP here 👉 stripe.events/devxdub #StripeDevXDublin
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We're really looking forward to the @railsgirls_ldn workshop next month! Who else is coming? 🎉
Rails Girls London@railsgirls_ldn
24 Oct 2019
💗Just a little message to say a massive thank you💗🙌 to @intercom @IntercomEng for supporting #RailsGirlsLdn & a very significant cause: #diversity in #tech🖥🎉 💎8-9 Nov 2019 💎💗🎉👩🏼‍💻👩🏽‍💻👩🏾‍💻🎉 Apply now: bit.ly/2lKVEkK #learntocode #London #html #web #ruby #developer
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Intercom Engineering retweeted
Charity Majors
@mipsytipsy
24 Oct 2019
Last week I did a webcast discussion with @rich_archbold and @inowland on the shift from managing engineers to managing eng managers. (It was a fun discussion; I think you can access it if you register here, webinar.gitprime.com/manager…)

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