I dread tomorrow on the West Coast Main Lottery route. Just how many times this week, let alone last week have they just simply ‘shut up shop’ due to some very unfortunate incidents, train failures & infrastructure failings. Surely, contingency plans ensure operational workings keep the railway running. I also detect that certain companies are not making their operations people not trained & passed competent working with degraded modes. This is not ‘Progress’ & gives travelling passengers who vote with their ticket purchases any confidence with the railway. We need a directing leadership mind now to recover & quickly. I also feel so much for our front line friends who have to defend this daily!