Joined February 2020
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89 Photos and videos
Jeff Bonaventura retweeted
24 Sep 2023
Learn from the best in Service Operations at Capacity23 Nashville. Big topics inc. the future of Ops, data & AI, connecting front & back office and how to increase capacity and productivity in Banking & Healthcare. Register today activeops.com/wp/capacity23-…
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19 Apr 2023
There isn't a lot of good that we can say about the pandemic. However, two things do stand out. Remote working is now mainstream, and care availability has taken a new shape of convenience.
#healthcare #claims #payers yip.sh/f11ad236
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17 Mar 2023
A fascinating article is about the 4 Day work week pilot. What still stands out is how much these companies didn't know about their work and workforce.
our website at ActiveOps, click on the News tab and find more on this topic. #4Dayweek #workfo... yip.sh/8766128e
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14 Mar 2023
March Madness is here! How does your team embrace the tournament? Is it a fun team event or left for back room and side brackets?
Have a great tournament either way!
#workforceintelligence #NCAA #ActiveOps yip.sh/73ca1503
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24 Feb 2023
In the 1st edition of the Performance Tracker for Operations - we share metrics & key trends to give COOs in Financial Services a unique perspective into the state of operations worldwide, how to tackle these challenges & stay ahead of the curve in 2023! bit.ly/3wyhf1i
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16 Feb 2023
The agenda for SWPP in May is finally out! The ActiveOps team in North America is getting pumped and excited. We have customers presenting and hosting a panel. Join us! Here is a podcast primer for you.
#SWPP #Nashville #WFM #workforcePlanning yip.sh/4f6d2821
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30 Jan 2023
In the 1st edition of the Performance Tracker for Operations - we share metrics & key trends to give COOs in Financial Services a unique perspective into the state of operations worldwide, how to tackle these challenges & stay ahead of the curve in 2023! bit.ly/3wyhf1i
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25 Jan 2023
Tune in to AO on Air to see Dr. Mona Ashok, Associate Prof. of Digital Transformation at Henley Business School, share new insights into the emerging role of #AI and #machinelearning in Ops Management and how it can be used today and in the future. En... bit.ly/3wuS8fM
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11 Jan 2023
ActiveOps provides a journey in efficiency and value for our customers, helping you raise productivity by an average of 15%!
Listen below to learn about the ActiveOps values and how they can help you do more with what you have. bit.ly/3iuqJqJ
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6 Jan 2023
A Helicopter Boss: someone who constantly micromanages their workforce at an inappropriate management level causing distractions to their teams.
Spencer O'Leary dives into how to avoid becoming a Helicopter Boss & shares how to manage your teams better. bit.ly/3IrBm8v
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3 Jan 2023
We often hear that staff attrition is the biggest challenge operations teams will be facing in 2023.
Your global peers reported the same issue, causing significant impacts on their operational capabilities, employee morale, and customer service. bit.ly/3Gs8kEm
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27 Dec 2022
With 360-degree workforce planning, actionable insights, workforce optimisation, & the ability to upskill teams, ActiveOps helps you achieve the best possible performance & improve productivity with more accurate, faster workforce planning & forecasting! bit.ly/3qupPLt
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21 Dec 2022
When was the last time you asked a work colleague – 'Are you ok?'.
Get 50 tips from Ops experts like Rosalie Spies to help you prioritize your team's health and manage differently through turbulent times.
#RecessionReady #ExpertAdvice #Australia bit.ly/3FJhv1p
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16 Dec 2022
Ask yourself honestly - do you know how work gets done, how long it takes, and how your operations team is spending their working day? Using yesterday's productivity data to make decisions today could leave you making the wrong choices. bit.ly/3BGCC3b
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14 Dec 2022
Technology is vital to navigating the complexities of recession planning, but many leaders are under pressure to cut costs and investments. We show you how investing in Workforce Management (#WFM) can bring benefits both during and after a recession. bit.ly/3FKqRer
9 Dec 2022
Did you know that 77% of people know a recession is coming, but only 9% have started preparing?
Spencer O'Leary discusses ways of preparing for a recession and encourages you to consider what actions you need to take for these upcoming tricky times. bit.ly/3UXQEo9
9 Dec 2022
In our latest episode of AO of Air, we sit down with Prof. Danny Samson from Melbourne Business School to explore the 5 key areas Ops teams should focus on to prepare for tricky times.
Take a look! yip.sh/1d195cdb
8 Dec 2022
What's the balance between accountability and spying?
ActiveOps gives you real-time data on your employee's productivity without overstepping the boundaries! Listen in to learn more.
#Management #Business #EmployeeProductivity #DataInsights #Technology bit.ly/3qfhtXP
6 Dec 2022
Remote, hybrid, and flexible working have opened the door to a workforce seeking a better work-life balance. Emma Price, Head of Customer Success, discusses 4 things managers should focus on in order to have their operations run smoothly and successfu... bit.ly/3h4bLHj
2 Dec 2022
In this blog, we delve into 6 recession responses ops teams may take and share how to improve efficiency without sacrificing relationships with your customers.
Put customers at the heart of your decision-making; read more here: bit.ly/3OSop8R