Leadership & Management, Improving customer, #university student and #NHS patient experience & team working. University associate lecturer. Cyclist.
Joined May 2011
- Tweets 2,307
- Following 1,208
- Followers 705
- Likes 1,986
291 Photos and videos
Red Vanilla - A Learning & Development Business retweeted
23 Feb 2025
How, as leaders, do we motivate people to do their most productive work? New research says that too often we make assumptions linked to "agency theory": that people need strong managerial control, targets, monitoring & regulation to work effectively. The researchers say that assumptions based on "self-determination theory - creating the conditions so people are intrinsically motivated to do their best work (autonomy, competence, and relatedness) - get significantly better results. The key is to shift assumptions to shift practice: sloanreview.mit.edu/article/…. Via @mitsmr.
I paired this with a graphic from Landmark: landmarkspace.co.uk/wp-conte…
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Red Vanilla - A Learning & Development Business retweeted
25 Jan 2025
The simple act of sharing ideas can unlock unprecedented change across organisations & systems. If we want an organisation of high-performing, productive people, with high collective intelligence, building a culture of ideas-sharing is a big priority.
We can do this by:
1) Creating routines & structured opportunities for people to share their ideas
2) Building relationships & connections across boundaries
3) Making it feel safe for people to put forward ideas, encouraging diverse views
4) Role-modelling, sharing our own ideas & prioritising time for learning & sharing
5) Demonstrating appreciation for new ideas
6) Showing impact - how ideas sharing is contributing to our shared goals
7) Always feeding back & following up on ideas
jointhecollective.com/articl…. By Join the Collective. I paired it with a graphic by @OfficeGuyToons
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Red Vanilla - A Learning & Development Business retweeted
4 Oct 2024
The Top 100 Tools for Learning 2024. For the last 18 years, learning professionals (& others in related areas) have nominated their top (digital) tools for learning. For 2024, YouTube remains at number 1. Some observations:
1) AI is taking off massively as a learning tool: ChatGPT, Copilot, Perplexity, Claude, Gemini & Clixie.ai are on the list &/or climbing.
2) Zoom is the highest rated video meeting tool (overtaking Teams): The versatility & ease of use of Zoom are praised.
3) Collaboration workspaces are back in: There's a resurgence in groupware & workspaces, ie, Slack, Trello, Google Workspace, ClickUp, Asana & Confluence
4) Social networks appear to be declining: Less so LinkedIn, but the others are losing ground - i.e. Instagram, TikTok, Facebook & X
toptools4learning.com. Thank you @C4LPT for running the survey. The longitudinal changes are fascinating.
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Shout of appreciation for @northernassist capacity to carry cycles....4 bikes, none blocking the gangway and this photo is taken after one cyclist had got off at Meadowhall ( Sheffield) stop. So wish all other Train Operators had carriages with this much space for cycles.
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Red Vanilla - A Learning & Development Business retweeted
19 Jul 2024
So much of our focus in trying to spread improvements is in "explicit" knowledge: toolkits, good practice databases, standardised pathways etc. Most of the content that AI repurposes from online resources is explicit knowledge.
Yet the biggest opportunities are in "tacit" knowledge: the practical "know-how" rooted in people, their experiences, insights & judgements. Unlocking tacit knowledge is how organisations break past their internal barriers to innovate & improve.
Thanks @tnvora for a striking new version of the explicit/tacit iceberg picture. Tanmay has also written an excellent blog on how to unlock tacit knowledge: qaspire.com/the-iceberg-of-o…
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Red Vanilla - A Learning & Development Business retweeted
9 Jul 2024
CycleSheffield social this Friday evening - come along and chat in person
Join in the bike ride around town beforehand too!
Lots of news about planning and transport vision from the new Government so we shouldn't be short of topics of conversation...
facebook.com/share/7nzZkq1oT…
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Red Vanilla - A Learning & Development Business retweeted
1 Jul 2024
A routine is "a sequence of actions performed as part of a regular procedure rather than for a special reason". When something is "routine", it can be perceived as dull, mechanistic, crushing creativity & agency. Yet something we see often in high performing organisations is that they build routines for innovation & improvement into their daily work. These include:
1) learning & sharing routines such as huddles, retrospectives and peer-assists
2) innovation & improvement routines such as building capability in change methods & intensive problem-solving sessions
3) leadership routines, such as regular feedback & coaching & "leadership walks" to the point of care.
Routines make improvement & learning into everyone's business. Graphic via @ScholarshipfPhd
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Red Vanilla - A Learning & Development Business retweeted
26 Jun 2024
A term I'm hearing more & more often in the world of large scale change is "agentic". Agentic people are able to lead change, make decisions, manage their own learning & act with purpose. Being "agentic" brings a higher level of personal initiative & autonomy than being "empowered". According to @thomassbateman, it’s the highest form of competence-related mindset: psychologytoday.com/us/blog/…. Being "agentic" isn't just a feeling or personal competence. It's a result of being in a system that supports people individually & collectively to make their best contribution.
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In-Depth: How Social Cohesion Shapes Teamwork And How To Improve It medium.com/the-liberators/in…
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My wonderful wife Claire was diagnosed with secondary breast cancer 9 years ago and still has a very high quality of life. Claire's next line of treatment should be Enertu... except NICE have not approved it for England and Welst patients.
theguardian.com/society/arti…
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Red Vanilla - A Learning & Development Business retweeted
4 May 2024
We don’t ask what level of enforcement is appropriate for any other criminal activity, so why this bizarre consultation? Have your say - if you cycle, walk, use public transport or are just a motorist fed up with others breaking the rules -respond saying you want more enforcement
3 May 2024
Caught out by driving in bus lanes or yellow box junctions?
We want to hear from you on whether the current traffic enforcement measures are fair to drivers.
Have your say by 11 May: gov.uk/government/calls-for-…
ALT Have your say by 11 May. We're seeking views on it current traffic enforcement is fair to drivers, as part of our Plan for Drivers.
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Red Vanilla - A Learning & Development Business retweeted
2 May 2024
Being able to ask the right questions is a key capability for leaders facing situations of increasing urgency & uncertainty. Advances in AI are creating a seismic shift from a world in which answers were crucial to one in which questions are. But most leaders are not formally trained on what kinds of questions to ask when approaching a problem. This article offer five kinds of questions that should be part of our "questioning mix" for strategic decision making:
1) Investigative: What's known?
2) Speculative: What if?
3) Productive: What now?
4) Interpretive: So, what…?
5) Subjective: What's unsaid?
It includes a useful set of questions to reflect on under each of the five question types: hbr.org/2024/05/the-art-of-a…. Via @AMChevallier
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Red Vanilla - A Learning & Development Business retweeted
2 May 2024
Five more Cambridge Street Collective vendors announced!!
Mouth = watering 🤤
🍕 Michies Pizza
🍛 Penang Little
🧋 Tiny Shop
🍣 Kyoyu Grill
🍲 House of Habesha
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Red Vanilla - A Learning & Development Business retweeted
24 Apr 2024
New on our website: Trustee @alf_collins and founder of Future Health @rcsloggett make a simple plea in their blog. Please take all aspects of patient experience seriously, not just their experience of accessing services.
#PatientExperience
ow.ly/qv4c50RjC5y
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Red Vanilla - A Learning & Development Business retweeted
8 Mar 2024
“The hope the prospect of Enhertu brought to so many of us has been ripped away. @NHSEngland, @NICEcomms, @AstrazenecaUK, and @DaiichiSankyoUK, please do the right thing and find a solution - give us back our hope.”
Please sign our petition today: action.breastcancernow.org/e…
ALT Hannah wearing a hospital gown and a face mask, while crossing her fingers.
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Interesting piece by @martinkettle. Surely the outdated main debating chamber ie no laptops, no electronic voting, no individual seats, not enough seats, no surface to put papers on/to make notes, confrontational layout with opposing sides, doesn't help. theguardian.com/commentisfre…
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Just another cold, wintery day outside the Red Vanilla HQ (Aka Rustlings Road, Sheffield). Glow in the Park organised by @SheffChildrens charity.
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Looking forward to this #Sheffield recording of @4KitchenCabinet and tha nks to @shefffoodlover for my ticket, much appreciated. Rani the assistant producer up on stage as I photographed the platform.
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