#voicefirst #vui and #conversationalAI expert š¤ŖšFounder of @VUXworld #voiceUX and #voicestrategy consultancy and podcast! š£ššØ
Joined September 2009
- Tweets 3,954
- Following 2,694
- Followers 2,509
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320 Photos and videos
Kane Simms retweeted
19 Jul 2023
Had a lot of fun chatting with @kanesimms
@witlingo #socialaudio #nfts #ChatGPT #chatbots #saas
linkedin.com/events/largelanā¦
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15 Jun 2023
Iāll be speaking at The #AI Summit #london on why #conversationdesign is the AI job of the future.
If youāre in town and at #aisummit23 then give us a shout š
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Check out this exclusive on-demand webinar hosted by @kanesimms, Founder of VUX World on the #VUXWorld podcast, featuring Cognigy CEO Philipp Heltewig and SVP of Business Development & Strategy Hardy Myers.
Watch here: hubs.la/Q01CrY4P0
#LLMs #CX #GenerativeAI
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Kane Simms retweeted
18 Jan 2023
Join this webinar with Aleksandra Brdar Turk, Director Banking Operations, Nova KBM d.d. and @kanesimms CEO, @VUXworld to learn how Nova KBM Bankās #chatbot significantly boosted NPS scores with #ConversationalAI. Register here: bit.ly/3w7e14B
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Kane Simms retweeted
20 Jan 2023
Meet @kanesimms the founder of @VUXworld which acts as the front door to the #world of AI.
VUX helps executives formulate the future of customer experience #strategies & #guides.
Read At:- bit.ly/3GUHALJ
#leadership #leaders #founder #enterpreneurship #magazine #goals
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14 Dec 2022
I'm excited to announce that, following the success of VUX World Live at the VOICE22 conference, we'll be hosting a track at the The European Chatbot & Conversational AI Summit in Edinburgh in March.
We'll be exploring the practicalities of implementingā¦lnkd.in/eHA8GsYY
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13 Dec 2022
How much should what a company already knows about you feed into your interactions with it?
For example, if you call a retailer an hour after a parcel was delivered, in theory, that retailer should know that your parcel was delivered and therefore be ablā¦lnkd.in/eWxWJbnS
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12 Dec 2022
It's exciting to talk about the future, but what about the present?Ā
#ChatGPT has had everyone thinking about the future of #conversationalai and #nlp but the reality is that the technology that exists today (and much of what's existed for the past 10 yeā¦lnkd.in/eRH2BUG8
8 Dec 2022
Think about the most iconic brands in the world; what do they have in common?
The golden arches of McDonald's, the swoosh of the Nike logo, the shooting star over the Disney palace, the Apple, erm, apple, with a bite taken out of the side.Ā
Most of whatā¦lnkd.in/eQ2WDKVp
Kane Simms retweeted
4 Dec 2022
"The question is no longer how do you do it, but how do you use the #tech to make a great experience? Itās become a creative challenge rather than a technical one."
Top 10 #Conversational #AI trends for 2023, by
@kanesimms & @BenJMcCulloch
tinyurl.com/yzh2dssk
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6 Dec 2022
I asked #chatGPT to āwrite me a freestyle rap in the style of Eminemā and THIS is what it produced:
I'm the king of the rap game, I spit fire like a dragon.
No one can touch me, I'm a lyrical magician.
Iām the real slim shady, standing tall and mightyā¦lnkd.in/eX9B64Rd
5 Dec 2022
I have about 10 ways #largelanguagemodels like #chatgpt can improve the #conversationdesign and #chatbot building experience, but Iām sure there are more.
Where do you think they can have the biggest impact?
#llm #llms
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2 Dec 2022
Considering launching a #chatbot? Don't.
Just because you can drive a car, doesn't mean you can fly a plane. Chances are, youāll crash.
A large financial institution (who shall remain nameless) thought that it could automate its #livechat conversationā¦lnkd.in/gVmiywiu
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30 Nov 2022
You don't purposefully offer sub-par #customerexperience - but you might not be helping yourself either...
People have short memories. So if your business can't deliver on its promise in a timely fashion, you'll notice people will chase you up on it.Ā
Tā¦lnkd.in/eXuy8aT6
30 Nov 2022
25% of Americans would rather shave their heads than call #customerservice
This morning, I had to make a call to my ISP... Guess what I did instead?
I made this video :)
With #callcentre experiences being perceived as so poor, it begs the question, wā¦lnkd.in/eMJz3UWQ
29 Nov 2022
In a new series of VUX World: Conversations2 (Squared), Benjamin McCulloch interviews Emily Uematsu Banzhaf on #conversationdesign best practice.
This conversation is a great one that spans so many interesting topics including peā¦lnkd.in/e3dVh8wZ lnkd.in/e_uyp6k7
29 Nov 2022
Deepgram closes series B funding round at $72m in total.
Big congrats to Scott Stephenson and the deepgram team on such a great milestone.
lnkd.in/er6JTbUf
#funding #ai #speechrecognition
29 Nov 2022
"You might be able to launch in 30 days, but it's not all down to you..."
Many #AI vendors will claim that they can have you live in 30 days. While that can be true, there's a huge dependancy on the business and its ability to move as fast.Ā
That's whyā¦lnkd.in/ekW5z3qC