ALT Figure showing that "sensemaking can be treated as reciprocal exchanges between actors (Enactment) and their environments (Ecological Change) that are made meaningful (Selection) and preserved (Retention). However, these exchanges will continue only if the preserved content is both believed (positive causal linkage) and doubted (negative causal linkage) in future enacting and selecting. Only with ambivalent use of previous knowledge are systems able both to benefit from lessons learned and to update either their actions or meanings in ways that adapt to changes in the system and its context."