@LiorStrativity profile picture
Lior Arussy @LiorStrativity

A loving father of 5, Author, Speaker, Strategy Accelerator. Passionate about driving change through people's purpose and resilience

Joined April 2009
  • Tweets 4,611
  • Following 1,342
  • Followers 2,663
471 Photos and videos
I just published Turning CX from Event to Engine: The Operational Shift medium.com/p/turning-cx-from…
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I just published The Paradigm That Blocks Your Growth medium.com/p/the-paradigm-th…
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I just published Empowerment in the Age of ‘I Don’t Know’: Decisions, AI and the Art of Failing Forward medium.com/p/empowerment-in-…
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I just published Is Your Organization Built On Trust? Is It Really? medium.com/p/is-your-organiz…
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You need your people focused on evolving their skills and their value‑creating actions, not standing in unemployment lines while bots execute yesterday’s scripts. chiefexecutive.net/firing-yo…

Firing Your Future: Why Letting People Go For AI Is The Ultimate Strategic Mistake

You need your people focused on evolving their skills and their value‑creating actions, not standing in unemployment lines while bots execute yesterday’s scripts.

chiefexecutive.net
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I just published Gratitude — The Myth, The Truth, and The Opportunity medium.com/p/gratitude-the-m…
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I just published A Culture of Humanity — Do You Need A Reminder? medium.com/p/a-culture-of-hu…
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I just published Brands in the Backseat: Why Your Customers Now Own the Story medium.com/p/brands-in-the-b…
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I just published The 7 Leadership ‘Escapes’ of Owning Customer Strategy (and How to Respond to Them) medium.com/p/the-7-leadershi…
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I just published ‘Customers — Without Them We Are Nothing’ medium.com/p/customers-witho…
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I just published Trust: The Only Currency Your Customers Can’t Fake medium.com/p/trust-the-only-…
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I just published Customer-Centricity — Fact or Fantasy? Ten Questions That Expose the Truth medium.com/p/customer-centri…
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I just published Yes! Code Is the New Value Model for Customer-Centric Brands medium.com/p/yes-code-is-the…
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linkedin.com/posts/lioraruss…

#insurance #choice #excellence #growth #intentionality | Lior Arussy

There are over 5,000 #Insurance companies in the USA Only a small fraction of them lived beyond 100 years Even fewer companies delivered growth for 25 consecutive years Only one did it with heart 💖...

linkedin.com
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Pursue performance over benchmarking for ultimate success fastcompany.com/91377752/pur…

Pursue performance over benchmarking for ultimate success

Regression to the mean is the unfortunate outcome of most benchmarking today.

fastcompany.com
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#DareToAutjor wins another award and recognition.
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When “good enough” costs too much  fastcompany.com/91338145/whe…

When “good enough” costs too much 

The hidden losses of boringly reliable customer value

fastcompany.com
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Lior Arussy retweeted
Jason Bradshaw@jasonsbradshaw
14 May 2025
Worried about competitors? Your real challenge may be internal. Discover how @LiorStrativity helped 200 global brands transform customer experience by converting team cynicism into innovation. Watch here: youtu.be/M8yriynJ2uM #CustomerExperience #Leadership #ChatsWithJason
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At ⁦@FastCompany⁩ Impact Council annual meeting ⁦@GraceFarmsCT⁩ exploring #humanity #empathy #purpose at an Uber digital era
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Check out my latest article: The Hidden Losses of Unremarkable Performance: When “Good Enough” is no longer enough. linkedin.com/pulse/hidden-lo… via @LinkedIn

The Hidden Losses of Unremarkable Performance: When “Good Enough” is no longer enough.

In today's competitive business landscape, customer retention is widely recognized as a critical strategy for achieving long-term success. Bain & Company and the Harvard Business Review (HBR)...

linkedin.com
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