Dr Lisa Tweedie - Ux architect, mother, community activist.
Joined March 2009
- Tweets 25,214
- Following 2,678
- Followers 1,294
- Likes 243
267 Photos and videos
27 Mar 2024
Oh dear why didn't I read the reviews before booking. Never again @opodo.
P.s. I am waiting for you to call me back as your customer rep promised.
21 Aug 2020
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27 Mar 2024
Highway robbery just about sums it up @opodo
5 Jul 2019
@opodo_truth got a reply in 5 days feeling 1% confident, from what @Opodo_UK call my complaint,but really is their ticketing mistake.
Paid premium economy got economy #opodo never again.
Highway robbery.
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27 Mar 2024
And here is the answer. I will go to Citizens advice thank you Abta @opodo
24 Jan 2021
Hi there, sorry to hear this. Unfortunately @opodo is not an ABTA Member. Pls contact @CitizensAdvice for nxt steps.
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27 Mar 2024
Your call handlers told me that if I have paid money there is no way I will get my money back. All they could offer me was vouchers. Even though it was their error.
Are we in the dark ages? - who on earth runs a company like that these days @opodo
8 Jun 2022
OPODO is surely a scam company? Every comment is a complaint…especially regarding refunds. NO customer service..AT ALL. I am not exaggerating. Has anyone ever managed to get hold of anyone at Opodo? How are they allowed to trade?
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27 Mar 2024
Hmm yes seriously appalling @opodo
26 Oct 2023
You'd think @opodo & @Edreams & @Cartrawler were in competition, right? No. A complaint to Opodo, whose website failed to recognise my booking ref 'cos they actually gave me an Edreams number, has now been rejected by Cartrawler. So that's three companies I'll *never* use again.
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27 Mar 2024
Hmmm
11 Apr 2022
We have received a new complaint about @opodo :
complain.biz/opodo/complaint…
#opodo #complaint #refund #badcustomerservice #COVID19
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27 Mar 2024
Ahh here we go ... I did ask your representative for your CEO's name.
29 Mar 2020
- E-mail your thoughts to Opodo CEO Dana Dunne at dana.dunne@edreamsodigeo.com
- Raise a claim through Resolver (to automatically e-mail your complaint to Opodo customer services, and eventually escalate to Dana Dunne)
resolver.co.uk/
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27 Mar 2024
Thank you I will do the same. Can you let me know how it turn out for you @FrancesHB1
27 Jan 2021
I have lodged a complaint about Opodo with the Competition and Markets Authority. If enough of us lodge complaints, then hopefully we can effect change coronavirus-business-complai…
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Lisa Tweedie retweeted
27 Jan 2021
I have lodged a complaint about Opodo with the Competition and Markets Authority. If enough of us lodge complaints, then hopefully we can effect change coronavirus-business-complai…
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27 Mar 2024
ahh another one @opodo
2 Apr 2020
You can try customercare@case.opodo.com but I don't think you will get an answer.
Send them a Twitter DM, review them on TrustPilot and file a complaint on the Opodo website (if it is past your scheduled departure date)
customercare.opodo.com/en/su…
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27 Mar 2024
I think you should not have policies where you flatly refuse to refund in these situations @opodo.
I can now see lots of others who have had the same issues.
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Lisa Tweedie retweeted
27 Mar 2024
I love the fact that our bodies are full of these little weirdos, doing their own thing, helping to keep us safe, while we’re blissfully unaware of their actions!
30 Jun 2020
White Blood Cell wandering between Red Blood Cells and checking for harmful organisms
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Lisa Tweedie retweeted
27 Mar 2024
@opodo Appalled by you prime autosubscription. Took a cheap flight last year and a prime subscription was added. Now you have just autorenewed me for £59 & are refusing to give me a refund.
How is that good customer service? I am never using your services again.
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