Deputy CEO and Co-Founder of the Redwood Technologies Group, comprising Content Guru and Redwood Technologies.

Joined November 2015
526 Photos and videos
This week @cgchirp were at @Convenzis_Group's @NHS Virtual Wards Conference! We shared #insights and discussed the importance of #digital infrastructure. Interested in improving your patients' experience? Click here: okt.to/HYemI0
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Join @cgchirp at #CCWAsia next week! I will be sharing insights on how #AI is crucial for maintaining a competitive edge in the #ContactCenter industry ๐Ÿ“ˆ. Donโ€™t miss out: okt.to/q9eAcz
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.@cgchirp will be at @Convenzis_Group's @NHS Virtual Wards Conference tomorrow! Donโ€™t miss my speaker session at ๐Ÿญ๐Ÿฌ.๐Ÿฑ๐Ÿฑ ๐—ฎ๐—บ on โ€˜Scaling Virtual Wards: a two-pronged approachโ€™.
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๐Ÿš€Elevate your customer service with AI! Structured chatbots with adaptive personas ensure hyper-personalization without the risks of generative #AI. Empower your agents, delight your customers, and stay ahead in the game! Find out more in @cgchirp's blog: okt.to/Wr8EeU
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In 2 weeks, we will be at #CCWAsia. Don't miss my talk on why #AI is essential for staying competitive in today's contact center landscape ๐Ÿ“ˆ: okt.to/bEQR5T
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.@cgchirp will be at the @Convenzis_Group's @NHS Virtual Wards Conference next week! Come and chat with us to find out how your #CX platform can revolutionize #patient experience. Find out more: okt.to/vx0SRp #HealthcareInnovation
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.@cgchirp is a global company with strong roots in the Thames Valley. We're excited to join @TheBusinessMag for the #TVTIA24 where we are up for the ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ง๐—ฒ๐—ฐ๐—ต ๐—–๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜† ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ ๐—”๐˜„๐—ฎ๐—ฟ๐—ฑ sponsored by @boyesturner!
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Last week @cgchirp won the ๐—˜๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ฒ ๐—ฆ๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ ๐—”๐˜„๐—ฎ๐—ฟ๐—ฑ for our work with the @DVLA_gov at the 2024 @iteuropa awards! A massive thank you to @Hornetsecurity for sponsoring the award and to the #ITEAwards for this valuable recognition. ๐Ÿ†
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.@cgchirp did it!๐ŸŽŠ We're thrilled to have won ๐—ง๐—ต๐—ฒ ๐—•๐—ฒ๐˜€๐˜ ๐—จ๐˜€๐—ฒ ๐—ผ๐—ณ ๐—ง๐—ฒ๐—ฐ๐—ต๐—ป๐—ผ๐—น๐—ผ๐—ด๐˜† Award and ๐—ง๐—ต๐—ฒ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ Award at the @TValleyChamber Business Awards!๐Ÿ† A huge thank you to the #TVCCAwards2024. This is just the beginning!๐Ÿš€
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Weโ€™re sponsoring this yearโ€™s #SoldieringOnAwards!ย  The awards recognise incredible accomplishments by remarkable individuals and charitable organizations who have gone above and beyond to support Britainโ€™s Armed Forces community. Meet the finalists: okt.to/ImLWYC
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Today is UK Reserves Day 2024! Weโ€™re committed to supporting the British armed forces community, including James MacPhail, Infrastructure Operations Engineer at @cgchirp. #SaluteOurForces Read more about how we support our employees here: okt.to/6AYZ9E
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This week @cgchirp has been at the #CXFS event! We dived into how strong #CX supports delivering best-in-class financial services. Missed our speaker session? Click here to book a consultation with us today: okt.to/X4cMbY
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In 3 weeks @cgchirp will be at the @NHS Virtual Wards Conference. Donโ€™t miss my talk about how you can transform patient care and efficiency by scaling up #Virtual Wards. Click here to find out more: okt.to/egfPYL #HealthcareInnovation
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Today, @cgchirp is at the Customer Experience in Financial Services Conference. Want to learn how #AI can help you enhance your #CX? Come and listen to Edward Winfield's speaker session: bit.ly/3Vretqx
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.@cgchirp will be at the Customer Experience in Financial Services Conference tomorrow! Donโ€™t miss Edward Winfield, our Global Partnerships Director, discussing how you can harness the power of #AI to enhance your organizationโ€™s #CX: bit.ly/3RzOKuP
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Understanding your customersโ€™ journeys is just the start. The real magic happens when you implement a strategy that adapts and evolves in real-time!๐Ÿš€ Read @cgchirp's blog to learn how to unlock exceptional customer experience with #CX orchestration ๐Ÿ”: bit.ly/3RtbT1U
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Next month, @cgchirp will be at #CCWAsia! Join me, @MHTMartin, to discover why #AI is crucial for staying competitive. Donโ€™t miss out on the future of #CX: bit.ly/4aYBJ4X #AIFuture #Innovation
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.@cgchirp has been named as a #finalist for the ๐— ๐—ฎ๐—ฐ๐—ต๐—ถ๐—ป๐—ฒ ๐—Ÿ๐—ฒ๐—ฎ๐—ฟ๐—ป๐—ถ๐—ป๐—ด/๐—”๐—œ ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ at the @Computing_News Digital Technology Leaders Awards 2024! Want to find out more? Click here: bit.ly/4erf1FE #ComputingDTLA #DigitalExcellence
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Did you hear? @cgchirp has been named a #finalist for the ๐—•๐—ฒ๐˜€๐˜ ๐—ฃ๐˜‚๐—ฏ๐—น๐—ถ๐—ฐ ๐—ฆ๐—ฒ๐—ฐ๐˜๐—ผ๐—ฟ ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ for our work with the @DVLAgovuk at the @Computing_News Digital Technology Leaders Awards 2024! Find out more: bit.ly/3VhakFk #ComputingDTLA
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