Joined June 2019
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20 Jan 2023
Lange haben wir darauf gewartet, aber schon bald öffnet die #CCW2023 wieder ihre Tore.
Ob Kennenlernen, oder Wiedersehen, wir freuen uns auf Sie an unserem Stand in Halle 1, A11 persönlich zu treffen.
Termin ausmachen und Besucher-Gutschein sichern: verint.com/de/events/ccw-202…
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Contact center phone conversations average more than a thousand spoken words.
For your organization to use the data to make informed decisions, you need to successfully transcribe and analyze these words.
Find out how → bit.ly/3Xhh2ve
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This season's hit is sure to be Engage22 Encore – Do you have your ticket?
Find out what to expect ➡️ bit.ly/3EdjZ8P
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📢 Just in: Verint has teamed up with Zoom to help organizations deliver exceptional customer experiences across the enterprise through the additional integration of the Verint Customer Engagement Platform with Zoom Contact Center.
Read more here ➡️ bit.ly/3WHBy8h
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Equip your entire workforce to engage with customers in the right way at the right time. That's a One Workforce™ approach.
Join Blair Pleasant of COMMfusion and Verint's Dave Singer as they discuss the 🔑 to building a contact center without walls. bit.ly/3QmFzub
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12 Sep 2022
Unsere Studie zum #Kapazitätsengpass im #Kundendialog (Engagement Capacity Gap) ist jetzt auch auf Deutsch erhältlich.
verint.com/resources/die-stu…
#Kundenservice #CX #Omnichannel
6 Sep 2022
Profile der Shift/CX Expertinnen & Experten shiftcx.de/experten/profil/c… #shiftcx21 via @shiftcxevent
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Martina D Malisius retweeted
21 Aug 2022
Heather Richards, VP, GTM Strategy, @Verint offers insights on the steps organizations must take to close the gap between customer expectations and experiences. ow.ly/KbGT50KnR6w #martech #marketing #Technology #Verint
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Martina D Malisius retweeted
26 Aug 2022
Verint Intelligent Virtual Assistant Receives Top Customer Satisfaction Scores in New Report ow.ly/eh8g50KsXZl #AiThority #News #Artificialintelligence #Verint @Verint
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SMG spoke with Dave Singer of Verint about quality programs for customers, their evolution over time and future possibilities.
cmswire.com/customer-experie…
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25 Jul 2022
Der digitale Baustein - der Schlüssel zu Ihrem CX-Erfolg!
@Verint Webinar in der Customer Service Week des Instituts für Customer Experience Management: 6. September 2022 11:00 Uhr
#KM #KI #CX #DFE @i4cem
#Digitalisierung im #Kundenservice
6450416.hs-sites.com/der-wah…
12 Jul 2022
Breaking news:
Just announced! 📢Today we launched our newly designed partner program. The innovative program provides new collaborative tools & elements to make it easier for partners to accelerate growth, expand portfolios and differentiate in the market. Read more ➡️ bit.ly/3AGXurq
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Just announced! 📢Today we launched our newly designed partner program. The innovative program provides new collaborative tools & elements to make it easier for partners to accelerate growth, expand portfolios and differentiate in the market. Read more ➡️ bit.ly/3AGXurq
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Despite a significant rise in the use of digital channels during the past few years, the contact center is still key to customer experience.
Organizations that connect CX and contact center data will gain valuable insights and stay ahead of the curve.
bit.ly/38rHu0U
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20 Jun 2022
"Finden, ohne zu suchen- Digitale Konversation für Mitarbeiter und Kunden" - unser Vortrag beim CC-Club Kongress am 22. Juni, online sowie vor Ort: ccclub.de.com/digitale-trans… @CC_CLUB2018 #Kundendialog #CX
16 Jun 2022
Das kollektive Wissen in Ihrer Organisation optimal nutzen und gleichzeitig die Qualität steigern!
Gleich anmelden: @Verint Webinar bei der Customer Service Week des Instituts für Customer Experience Management: 20. Juni 2022 10:00 Uhr
rb.gy/ssmozr
#KM #KI #CX @i4cem
Martina D Malisius retweeted
15 Jun 2022
#Engage22: New @Verint survey reveals 64 percent of consumers have jumped to a competitor following a poor customer experience. Read on: ow.ly/3NBA50Jy4xL
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