Chief Customer Officer @Axon_US | Ex-COO Seattle PD | Former @AWS | Ph.D. @RutgersSCJ | Co-host @BoldlyGoPodcast | Focused on policing & technology

Joined January 2014
582 Photos and videos
Summertime and baseball ⚾️ 🇺🇸
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"A truly effective, immediate non-lethal weapon would actually obviate the need to ever use lethal force." For the first time, the Boldly Go Podcast was recorded live on stage in front of 3,000 people. @AxonRick and @MikeWagers welcomed special guest @sapinker, world-renowned cognitive scientist, Harvard professor and bestselling author, to explore reducing violence in public safety. Catch the full episode here: youtu.be/ZsYkLHJfM_M #Axon #ProtectLife
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Dispatchers and call-takers are asked to do it all: listen, type, translate, assess and respond in seconds. On the latest episode of Boldly Go, hosted by @AxonRick @MikeWagers and featuring Michael Chime, CEO of Prepared, they discuss the impact Axon 911 is having on making operations more intelligent from call to closure. AI-powered tools can help ease that load by handling the details in the background so they can stay focused on the person on the other end of the line. Catch the full episode: youtu.be/bN_49KrF5uA?si=HzAL… #Axon #ProtectLife
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Mike retweeted
Fresh from the stage, we brought the Boldly Go Podcast straight to the Axon Week audience. For the first time, @BoldlyGoPodcast went live with @AxonRick, @MikeWagers and special guest @sapinker, world-renowned cognitive scientist, Harvard professor and bestselling author known for exploring how we think and what it reveals about language, society and human progress. Didn’t catch it live? Stay tuned for the episode drop on the Boldly Go Podcast social channels. In the meantime, catch up on past episodes wherever you listen. #AxonWeek26 #Axon #ProtectLife
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Mar 20
Boldly Go Episode 25 is LIVE! This is the origin story of TASER — and how it eventually became @axon_enterprise. And it is wild. Two brothers who loved to fight, signing incorporation papers at their parent's kitchen table. Near-death business moments around every corner. Threats of arrest. Fleeing countries. And more than a few moments where the whole thing could have fallen apart. The level of persistence is honestly hard to believe. Also, will a TASER stop a bull 🐂? Or maybe the more important question: what do you do when the bull gets back up? Tune in to find out.
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🎙️Latest Episode is Live @LoudounSheriff Mike Chapman shares stories from the cocaine-cowboy era in Miami, working overseas in Pakistan and Asia, and the leadership lessons that has shaped his approach to being sheriff. We talk about politics, partnerships with federal agencies, building community trust, and the philosophy behind his book Step-Up and Lead (link in comments).
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Boldly Go 🚀 Substack up: This week: ⚡ The untold TASER origin story with Max Nerheim 🚫 Counter-drone tech protecting modern airspace 🧠 AI accelerating — and moving into everyday work 📊 New Gallup data on AI adoption Plus one roadside encounter between a TASER and a deer 🦌⚡ open.substack.com/pub/boldly…

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Feb 25
He was a teenage dispatcher when Columbine happened. He was a sergeant who responded to the Aurora theater shooting. And as chief, his agency faced a terrorist attack. Those experiences have shaped how he leads today. Hear @boulderpolice Chief Stephen Redfearn on the latest episode of the The Briefing Room.
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Feb 16
Who do you call when a bot attacks? Last week, an engineer woke up to find an AI agent bullying him because he rejected its code. Sounds like a niche tech story—it isn’t. We are effectively adding millions of new digital, intelligent "citizens" to our world, yet we have no framework to ensure they play by the rules or are held accountable. In the physical world, if there is an emergency, you call 911. In this "brave new world" who do you call when a bot commits a crime? Read my full piece: open.substack.com/pub/boldly…

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Each year, the IACP partners with @axon_enterprise for the Police Officer of the Year award. This award recognizes outstanding achievement in law enforcement, and honors heroes who work every day to make communities around the world safer. Nominate an officer now! theIACP.org/awards
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Feb 10
New episode of The Briefing Room with @OverlandPark_PD Chief Doreen Jokerst. We talk leadership, protecting the vulnerable, building trust, learning from failure, and how technology & AI are shaping the future of policing. Great conversation with a thoughtful leader.
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Feb 10
Never can tell what our engineers are up to @axon_enterprise HQ. This little guy was patiently waiting outside this afternoon for someone to come play with it.
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Feb 10
Loved every moment of this conversation with @jdroege and @AxonRick. Jason is an incredible builder and leader. You should definitely be following what he's doing @scale_AI 🤖
1/5 - Every company that survives its early years usually has a handful of people who show up at exactly the right moment and help you get through it. For @axon_enterprise, @jdroege was one of those people. @mikewagers and I just had him on @BoldlyGoPodcast. 🧵
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1/4 An $800B SaaS market wipeout in 6 days. 📉 A landmark study in Nature confirming AGI has arrived. 🤖 We are entering the "Great Friction"—the volatile gap where innovation outpaces human adaptation. And we are not ready. 🧵
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4/4 Innovation moves at the speed of light. Trust moves at the speed of human adaptation. Surviving the transition to the Age of AGI is the most important work of our generation—because while the world is obsessing over the intelligence of the machines, we cannot afford to ignore the fragility of keeping the peace. My Substack here: open.substack.com/pub/boldly…

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