Business Consultant, Customer & Patient Experience Management, DBA, MBA, LSSBB, COPC, NLP, CPT

Joined October 2012
297 Photos and videos
Dr. Omnia Negm retweeted
في هولندا فريق الرعاية في مستشفى كاثرين يمنح مريضة لحظة إنسانية مؤثرة، بعد إخراجها لبضع دقائق من المستشفى لتلمس الثلج الذي أعاد لها ذكريات الشتاء الماضية. ❄

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RT @SAUDIPSC: إطلاق مسارًا جديدًا ضمن مسارات الجائزة الوطنية لسلامة المرضى في نسختها الثامنة، دعمًا لتوسّعها وتعزيزًا لأثرها. 
للتقديم: htt…
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Dr. Omnia Negm retweeted
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Real Moments & Real Impact Here’s a glimpse into CX Circle – Cairo 2025 Where CX leaders, innovators, and changemakers came together to shape the future of experience in Egypt and beyond I'm honored to be part of CX Panel #CXEGA #CXArabia #EgyptCX #CXLeadership #experience
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Special Masterclass Alert! Join our Patient Experience Management (PXM) Masterclass with Dr. Omnia Negm, hosted by the Swiss School of Management! 📅 Date: 5th – 8th July 🕒 Duration: 2 live online sessions (3 hrs each) 🕒 Time: 6:00 PM Cairo Time Don’t miss this opportunity
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I am incredibly honored and grateful to have had the opportunity to speak yesterday at the Africa Health ExCon in Egypt! My talk, titled "Designing With Patients, Not For Them," focused on the crucial importance of patient-centric design in healthcare. #AfricaHealthExCo
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Dr. Omnia Negm retweeted
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Check out Omnia Negm's video! #TikTok vt.tiktok.com/ZSkVMf7XW/

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Empathy Map guide step by step
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Honored to speak at the 12th International Forum for Professional Training in Istanbul 🇹🇷, discussing: “Hyper-Personalization at Scale: The Power of AI in Customer Experience” #CustomerExperience #AI #DigitalTransformation #ProfessionalTraining #CX #OmniaNegm
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Done > Perfect! 🚀 New video for leaders in Healthcare & B2B (GCC, Iraq, Egypt) on why TIMELY decisions are key. Master decision-making competence. Watch & share your thoughts! 👇 #DecisionMaking #Leadership #Timeliness #CX #B2B #Healthcare #GCC #Egypt #Iraq #ActNow #CXConsultant
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Stop just *meeting* customer expectations! But should you *always* exceed them? My reel reveals the secret for Healthcare leaders in GCC, Iraq & Egypt. Learn WHEN & HOW to strategically exceed expectations for MAX impact. #CX #PX #Leadership #customer #B2B #healthcare
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