Last week I came into a sales meeting ready to say no. He spent 15 minutes on one slide. 24 hours later I wired him $50,000.
Every enterprise sales rep has the obligatory "your challenges" slide. Most treat it like a formality. A quick "see, we were listening" check in before racing to the pitch.
@NickCeg from 30 Minutes to President's Club did the opposite. He spent 15 full minutes on that single slide. No demo. No pricing. No nothing.
He talked about each challenge like he'd lived it himself, with specificity, passion, and genuine empathy. He was animated, his facial expressions matched the pain, he was gesturing. Almost as if he was me talking to my exec coach about my problems.
By the time he finished, two things happened:
1. I became more convinced I had a serious problem I needed to solve urgently.
2. I trusted him to solve it, even though I knew nothing about his solution. I was like WOW he gets us. Let’s work with him.
It taught me a big lesson. Like many other enterprise reps, I race past the problem because I don’t want to bore the executive repeating something they already know.
Boy, have I been doing it wrong.
Forget the solution. Sell the problem for at least 10 mins in every meeting and with PASSION. Make your buyer feel so understood that they pick you to solve their problem.
There might be $50,000 in it for you.