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OdinAnswers @OdinText

Link the voice of your customer to the business metrics that matter most.

Joined October 2010
  • Tweets 2,367
  • Following 416
  • Followers 913
705 Photos and videos
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OdinAnswers@OdinText
5 Jun 2019
Great interview with @jaminbrazil of @HappyMRxP about Answers. Podcasts links: odinanswers.com/blog/odinans… #CX #Survey #MRX #NewMR #insights #HappyMR
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OdinAnswers@OdinText
16 Jun 2020
Here's why we believe Trust is more important that CSAT for Customer Success Leaders odinanswers.com/trust-is-mor… #customerservice #customer success odinanswers.com/trust-is-mor…
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OdinAnswers@OdinText
15 May 2020
Looking for a knowledge boost? Want to bump your customer success/service knowledge? Check this out - odinanswers.com/5-service-le… odinanswers.com/5-service-le…
OdinAnswers retweeted
OdinAnswers@OdinText
22 Oct 2019
Take our 1 Million Comments Challenge! :) #IACRC #MRX
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OdinAnswers retweeted
Tom H C Anderson🥇
@TomHCAnderson
22 Oct 2019
Enjoying @gentsgazettede presenting at #IACRC. @OdinAnswers we believe Digital First #D2C Companies hold the key to the future! ;) #MRX
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Tom H C Anderson🥇
@TomHCAnderson
23 Oct 2019
Open to #CRC2019 attendees. How much are your comment data costing you? Process up to 1 Million records FREE! #IACRC #MRX
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In case you missed our recent free white paper 'Text Analytics Isn't Enough' has been very popular and is still available here odinanswers.com/mission #CX #IIEX #MRX #NewMR #NPS
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Your VOC Data should lead to Answers, not Word Clouds. Great interview with @jaminbrazil of @HappyMRxP about Answers. Podcasts links: odinanswers.com/…/odinanswers-with-happy-market… #CX #NPS #MRX #NewMR #HappyMR
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OdinAnswers retweeted
Kirk Borne
@KirkDBorne
23 Apr 2019
Congratulations @TomHCAnderson for your great work and for launching the new @OdinText => OdinAnswers! "Text Analytics Isn't Enough -- Moving From Text to Answers"...
Tom H C Anderson🥇
@TomHCAnderson
23 Apr 2019
Text Analytics is Not Enough (White Paper) odinanswers.com/mission Pleased to announce @OdinText is now OdinAnswers. (Thank you @Simonchadwick @KleinRuss for your great thoughts in the foreword) #IIEX #MRX #NewMR #XM #CX
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LT-Innovate@LTInnovate
24 Apr 2019
Replying to @OdinText
@OdinText rebrands to @OdinAnswers sco.lt/7bAVXM

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Tom H C Anderson🥇
@TomHCAnderson
7 May 2019
Haven’t had an audience like this when speaking about #CSAT/#NPS at an #MRX event in some time... ;) #SalesforceTour
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We’re at NYC #SalesforceTour! If you’re here say hello :) #CX #XM #MRX
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OdinAnswers retweeted
Tom H C Anderson🥇
@TomHCAnderson
7 May 2019
Top 3 reasons for brands to move toward D2C #1 Revenue #2 Data/Insights #3 Deepen Customer Relationships #MRX #CX #SalesforceTour
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OdinAnswers retweeted
Tom H C Anderson🥇
@TomHCAnderson
7 May 2019
99% of consumer brands say they are investing in a direct 2 consumer strategy #D2C #Retail #Mrx #CX
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Tom H C Anderson🥇
@TomHCAnderson
7 May 2019
Amazon the 800lb #Retail Guerilla
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OdinAnswers retweeted
Tom H C Anderson🥇
@TomHCAnderson
7 May 2019
68% of retail leaders agree customers are more loyal to Amazon than to their brands! #SalesforceTour #MRX #CX #XM #Retail #NPS
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OdinAnswers retweeted
Tom H C Anderson🥇
@TomHCAnderson
7 May 2019
We’re here at the NYC #SalesforceTour :) #CX #XM #MRX
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OdinAnswers@OdinText
30 Apr 2019
What is a business answer? We believe that a business answer is informed, actionable and measurable. #mrx #cx
OdinAnswers@OdinText
26 Apr 2019
The week is almost over. Did you get your team all the answers they need? #mrx #cx
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