Data Science Entrepreneur- Founder & Executive Chairman, OdinAnswers - OdinAnswers.com

Joined October 2007
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Tom H C AndersonšŸ„‡ retweeted
Blast from the past, or a reminder that some things never change? I guess we'll find out shortly. greenbook.org/insights/brand…

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Tom H C AndersonšŸ„‡ retweeted
14 Sep 2023
Steve Jobs kept it real though, as always
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My annual post on Slang/Millennial speak for 2021 lnkd.in/epEDNRY #VOC #Millennials #D2C #Slang #TextAnalytics #TextMining
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Tom H C AndersonšŸ„‡ retweeted
My annual Predictions post is up, with a bunch of industry folks opining on what 2021 holds. Thoughts? lnkd.in/dq9iqib # #mrx #newmr #marketresearch #insights #consumerbehavior #iiex #qual #data #analytics #tech
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nor interest in traditional research. The age of market research is over. The age of Data Science and App Insights is here!ā€ – Tom H. C. Anderson, Founder of OdinAnswers
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various industries including CPG. Online retail, not just Amazon, has leaped ahead 10 years in just 9 months! As traditional business has taken a big hit, and barriers to entry continue to erode, a new wave of online startups is set to take off. They have neither time nor money
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My Greenbook prediction for #MRXā€œThis year ā€œchange ā€œwas not just a buzzword but real…Remote working has finally become a reality that cannot be avoided, and many have moved out of cities into the suburbs. This coupled with failed restaurants and retail will have real effects on
Thanksgiving CyberMonday Text Analytics Offer odinanswers.com/contact/ for our #MRX #CX #VOC friends
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3.Surveys and polls are inaccurate, upgrade to OdinAnswers Free Now! mailchi.mp/odinanswers/2020n… #MRX #CX

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The #1 Text Analytics Platform Free for the Rest of the Year mailchi.mp/odinanswers/2020n… #CX #MRX #VOC

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Anyone here have experience & opinions on either Qualtrics or Medallia’s ā€˜Text Analytics’ feature/add-on for either #CX or ad-hoc #MRX surveys in general? linkedin.com/feed/update/urn…

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Quant VS Qual Question? Wondering if any #MRX researchers out there can help me answer this question linkedin.com/feed/update/urn…

My recent blog post on how Companies can measure Trust was picked up by @GreenBook today here greenbook.org/mr/market-rese… Thanks #MRX #CX #custserv

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Editors @CustomerThink are featuring another one of my #CX/#CS posts. ā€˜5 Ways Your CX Team Can Build Customer Trust’ customerthink.com/5-ways-you… #CUSTSERVE #NPS #CSAT šŸ˜€

.@customerthink selected my recent blog post on importance of building Customer Trust as 'Editors Pick' :) lnkd.in/dJkwvDp #CX #CustServe #CustomerService #customersupport #customerexperience #customercentric #D2C #MRX

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I was invited to participate in Greenbook’s COVID-19 Insights Leaders Roundtable. Interesting discussion on how COVID is impacting customer insights field. I had some technical issues, so I come in @38:50. Better late than never šŸ˜‰ greenbook.org/mr/market-rese… #IIEX #MRX #CX #D2C #CS

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- 5 Tips to retain customers in COVID-19: Why Trust is far more vital than Customer Satisfaction odinanswers.com/five-ways-yo… #CX #CS #CustServe #CustomerExperience

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