Some thoughts on the economy/consumer spending in 2026...
1/ 2026 isn’t killing home services. It’s exposing weak operators.
2/ Everyone’s blaming the economy. Reality: you’re comparing today to a freakishly strong 2024.
3/ 2024 pulled demand forward. Stimulus money. Easy approvals. High savings. That environment is gone.
4/ Here’s what actually changed: savings are down, debt is up, missed payments are rising. People still buy. They just think harder first.
5/ This creates a weird market: demand exists, cash is tighter, decision friction is higher.
6/ Most operators misread this. They think leads dried up. That’s not the problem.
7/ The real problem: fewer approvals, more financing declines, more delayed jobs.
8/ So what happens? Your board looks full. Your revenue does not. Pipeline breaks between estimate and sold.
9/ Winning operators adjust fast: more leads at the top, better sales in the middle, tighter follow-up at the bottom.
10/ This is where most lose: they keep the same sales process, same financing options, same follow-up and expect different results.
11/ This market rewards operators who sell financing well, offer multiple options, stay on the lead longer, and control the pipeline end to end.
12/ This isn’t a crash. It’s normalization.
13/ Normalization exposes everything: bad pricing, weak sales teams, loose processes. No more hiding behind easy demand.
14/ If revenue is down, don’t blame demand. Look at approval rate, close rate, and follow-up speed. That’s where you’re losing money.