CEO of @servicescalers - I help home service companies get more leads. Mostly tweets about marketing, family and building an agency in public. DMs open.
All hands meeting this AM to get everyone on the same page about our now $49M shop (thanks to 4 acquisitions this year).
Made some big announcements about upgraded benefits and a new sewer lining re-liner (LightRay) that’s gonna cut our work time down by more than 50%.
And of course, we had our traditional home cooked Wilson breakfast (big shoutout to chef Chris Tasich).
Everyone left feeling connected and energized for a HOT week with heat index in the 100s. LFG.
The latest @OwnedxOperated podcast is a must-listen.
What you'll learn...
1/ Why EBITDA alone doesn’t determine your business valuation
2/ The 2 questions every buyer asks before making an offer
3/ How poor systems, bad margins, and owner-dependence kill deals
4/ The difference between a distressed sale and a “built to sell” winner
5/ What home service operators should be doing NOW to protect their exit
It's all here: youtu.be/ZWF_vFZy_R4
Home service operators:
Do this today.
- Pull last month’s traffic
- Count leads
- Count booked jobs
- Count closed deals
Now calculate conversion rates.
Where’s the drop?
That’s your growth problem.
Fix the leak before you buy more traffic.
Stop throwing money at ads until you fix this.
Traffic isn’t the problem.
Funnels break.
If you can’t track:
Leads → Appointments → Close rate
You’re guessing.
That’s what we help home service companies fix every day.
Hot take: most SEO “strategy” conversations are pointless if your site is technically broken.
Mobile-first indexing means:
If your mobile Core Web Vitals suck… you’re dragging an anchor.
Fix foundation → then scale content.
AI search killed low-effort SEO.
100 generic blogs won’t save you.
Home service companies win when they:
explain how stuff works
show real experience (photos/videos)
answer homeowner questions
make it easy to book/call
Helpful > volume.
Reviews aren’t just social proof anymore.
AI tools will literally pull specific lines from reviews to recommend a company.
If your reviews say “Great service!” you’re invisible.
If your reviews say “They fixed my leak fast, explained options, clean work…” you win.
Easy fix. Big money.
Google Map Pack still comes down to 3 things:
1. Proximity
2. Relevancy (services listed)
3. Trust (reviews)
Most “GBP problems” are just missing services stale reviews.
SEO in 2026 for home service isn’t “rank #1.”
It’s visibility everywhere: Map Pack, organic, AI answers, reviews snippets, Q&A, images/video.
Most companies optimize one lane and wonder why lead flow is inconsistent.