Our new paper examines the nature and consequences of spatial captivity, including how normally negative effects reverse under psychological threat because of feelings of protection. #ABDC#IJRM—Paper available at lnkd.in/gerMfiDr; podcast at lnkd.in/gmfqczsE
A very special international and interdisciplinary collaboration with a great team to tackle a vexed problem of customer profitability using a unique real-life industry dataset of nearly 160,000 transactions. Free download. authors.elsevier.com/c/1mjen…
We all know how to deal with victim and perpetrator situations, but what about when we are both and for the same action? We explore this perspective. Check out the open access paper in Journal of Business Ethics. @sydney_business@BusinessDeanslink.springer.com/article/10…
Our paper disentangles exhibition event evaluations into inputs, processes, outputs and outcomes while revealing the 8 values participants extract which predict 43-61% of event loyalty, satisfaction and WOM.
ingentaconnect.com/content/c…@aeonews @eeaaupdate @cvent@Events_Council