🚨FREE Webinar: Consumer Vulnerability
Designed to help businesses better understand consumer vulnerability and their responsibilities when supporting consumers.
📅 Monday 27 April, 10:00–11:30 or Monday 22 June, 10:00–11:30
👉 Book now: tradingstandards.uk/practiti…
Great to welcome @mimsdavies MP to Heathcote Express & Post Office in East Grinstead for a valuable discussion on tackling illicit trade, the cost of trading &business rates
ACS are conducting store visits with MPs in their constituencies, let us know if you want to get involved
🛑Setting up new tech over the weekend?
✅Make your smart product more secure – Always change the default password when prompted.
View all of our resources to raise awareness of safety issues associated with consumer products that can connect to the internet or a network.👇
gov.uk/guidance/my-safety-sm…#ShopSmartShopSafely#IoT#CyberSecurity
ALT Image of older woman changing password on new TV.
🔋🚲🛴E-bike and e-scooter safety matters. Only buy safe e-bikes from reputable sellers, replace parts with products recommended by the manufacturer, and seek professional help when converting or repairing an e-bike.
👀Watch our YouTube clip here: 👉youtu.be/rYrtP5yfdo0
✅Check out the official guidance here:👇
gov.uk/guidance/buy-safe-be-…#BuySafe
ALT Image of burning e-bike and message - Don't get burnt by e-bike fire risks.
Monday 20 April - Updated: Saffron Pastries recalls various Saffron Pastries products because of potential rodent contamination #FoodAlertfood.gov.uk/news-alerts/aler…
Falling for a scam doesn’t just impact you financially but also emotionally.
Don’t feel embarrassed to report it, @CitizensAdvice is here for you ➡
rdguk.info/M9sZU#ScamAware
ALT Citizens Advice public service announcement with the hashtag #ScamAware. The image lists three tips for dealing with rogue traders at the door: 1. Don't be rushed, 2. Get a written quote, 3. Don't pay cash up front. The Citizens Advice logo appears at the bottom
Looking for a trustworthy trader to do some work at your home? 🏠
- Get written quotes from at least 3 different traders
- Ask for references & check recent work
- Use approved schemes like @TrustMarkUK or Which? Trusted Traders
Stay #ScamAware ➡ rdguk.info/w9MMy
ALT Citizens Advice public service announcement image with the message 'Honest traders don't show up uninvited,' where 'uninvited' is highlighted in red. The Citizens Advice logo is in a blue speech bubble at the top left, and '#ScamAware' appears in the top right. An illustration of an open door is shown on the right side, symbolizing uninvited visitors.
A trader at your door pushing urgent repairs? It could be a scam if they:
- Rush you
- Refuse a written quote
- Demand cash upfront
A legitimate trader gives written quotes & takes payment after work. Take your time & do your research.
#ScamAware
ALT Citizens Advice public service announcement image with the message 'Honest traders don't show up uninvited,' where 'uninvited' is highlighted in red. The Citizens Advice logo is in a blue speech bubble at the top left, and '#ScamAware' appears in the top right. An illustration of an open door is shown on the right side, symbolizing uninvited visitors
⚠️Situational vulnerability comes from life challenges like job loss, divorce, or mental health
⚠️Marketplace vulnerability arises with tough or unfamiliar choices, like switching providers
🚨Both increase the risk of scams and fraud
More: tinyurl.com/coercecontrol#NoBlameNoShame
Today is World Romance Scams Prevention Day
Criminals use AI to create fake profiles, photos and videos.
Don’t trust everything you see online.
Hear the real voices of victims and learn how to stay safe: actionfraud.police.uk/romanc…. #RomanceFraud
Single-use vapes were banned on 1st June 2025.
We are consulting on how Reading Borough Council intends to enforce the single use (disposable) vapes ban, using civil sanctions.
Please see the guidance here, and let us know if you have any comments.
rdguk.info/consultation_HABq…
Thursday 31 July - Update 3 – All sales of Orgenism Eggshell Membrane Capsules are recalled because of contamination with Salmonella linked to illness #FoodAlertfood.gov.uk/news-alerts/aler…
A Union Street shop that sold a vape to a 14-year-old during a @ReadingTSS test purchase has been ordered to pay nearly £2,000 in fines and costs
Read more 📰 rdguk.info/qkD6m
ALT Reading Accessories. Text reads: Union Street shop ordered to pay nearly £2,000 after vape sale to 14-year-old. Trading Standards test purchase results in prosecution of retailer.