šØHMRC is taking money from people who don't owe it, then making them prove their innocence to get it back
The taxman now gets your bank interest automatically, your eBay and Vinted sales once you're selling regularly, and uses AI to scan social media in criminal cases. It says that's the limit, for nowā¦
But its own plans describe AI becoming part of everyday tax work, and MPs have warned that trusting a machine to be right is exactly what caused the Post Office scandal
The systems already get it wrong. In one case HMRC estimated someone's savings interest at £3,847 when the real figure was £94, and they overpaid £1,476 in tax before it was caught
Savers have been taxed on interest from ISAs, which is meant to be tax-free, and on interest that never existed at all
When it happens, the money goes first and you fight to get it back. People report hours on the phone, and HMRC cuts you off automatically after 70 minutes. In one year it cut off more than 40,000 callers that way
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