@RestSuper profile picture
Rest Industry Super @RestSuper

Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders 💙

Joined February 2011
  • Tweets 704
  • Following 3
  • Followers 726
283 Photos and videos
Rest Industry Super retweeted
Australian Retailers Association (ARA)@retailaustralia
29 Sep 2021
The ARA is thrilled to welcome @RestSuper into our strategic partner community. We look forward to collaborating with Rest to share insights that educate and inform our members... such as Your Future, Your Super legislation. #superannuation #retail
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Rest Industry Super retweeted
Australian Retailers Association (ARA)@retailaustralia
27 Sep 2021
The ARA is strengthening its advocacy for greater equity in Australia’s superannuation system and has highlighted the imbalance in women’s super as part of a new strategic partnership with leading superannuation fund @RestSuper Media release: retail.org.au/post/ara-stren…
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Rest Industry Super retweeted
Rest Industry Super@RestSuper
11 Feb 2021
@zippuli Thank you! Our team are constantly monitoring changes in the market to ensure we can provide the best returns possible. You can see the performance of all of our investment options here: rest.com.au/member/investmen…

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Replying to @fauxhuman96
Hi @fauxhuman96, Claims can take up to 5 business days for us to process once we have received your application from the ATO and a further 1-3 for your bank to allocate them into your bank account. We will send you an SMS once we have processed your withdrawal. Thanks, Alysha.
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Replying to @ro_jus
Hi @ro_jus, I'm sorry to hear you were having issues getting through to us. We have been having high volumes due to the early release. We would only make changes to the account if we were able to successfully verify you. Please send us a PM if you need any help. Thanks, Alysha.
Hi, Thanks for reaching out to us! Can you please send us a private message so I can investigate this further for you and ask a few more details to assist you today in regard to changing your bank details. Thanks, Makealah
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Replying to @GrumpyBoat
Hi @GrumpyBoat Sorry you are having trouble logging in currently. If you can get in contact with us we can certainly help resolve this. You can reach us on 1300 300 778, via the live chat on our website or the message us and click to call functions in the Rest mobile app.
Replying to @vexxelle
Hi @ellespo we aim to have these requests completed within 10 business days of when you apply through the Australian Taxation Office's MyGov System. Once received by Rest, you will receive an sms notification so please ensure your contact details are up to date.
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Hi @jingle_bell we aim to have these requests completed within 10 business days of when you apply through the Australian Taxation Office's MyGov System. Once received, you will receive an SMS notification so please ensure your contact details are up to date.
Replying to @neciahughes
Hi @neciahughes, I'm sorry to hear that you require surgery! I do hope it goes well for you. Members can make withdrawals from their super for medical/dental expenses for yourself or a dependent. I'll send you a PM for further information on how to do so! Thanks, Alysha.
Replying to @thingslucyreads
Hi @thingslucyreads I'm sorry you have been unable to access your account. Unfortunately, we are experiencing a high volume of enquiries at the moment. If you have the Rest App messaging us there or using click to call in the app may be a better alternative than live chat for you
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Hi @BretSinclairOf1, I appreciate the situation you are in and we're doing all we can to assist our members within our limitations. We can allow members withdraw from their super if they meet a condition of release or the new early access scheme. Please message to discuss more.
Hi, I am sorry to hear that you have been unable to log in. MemberAccess and the Rest App should be working at the moment. We have no reports that the system is down. If you are unable to log in, please contact us through the Rest App and we can look into this for you. Thanks.
Replying to @mattsfk
Hi @mattsfk,
Hi, That is great to hear! If you have any questions please feel free to contact us over twitter or by calling us through the 'Click-to-Call' function in the Rest App. We are available weekdays 8AM-10PM, Saturday 9AM-6PM and Sunday 10AM-6PM AEDT.Thanks, Makealah
Hi @BretSinclairOf1 We certainly don't want that to happen to you or your family. There are some options available for early release you can find in our fact sheet here: ow.ly/ztnd30qsvb0 The Australian government is also introducing another option to withdraw in mid-April
Replying to @KooLieZ
Hi @KooLieZ, We are currently experiencing some technical difficulties due to high volumes. We sincerely apologise for the inconvenience. We are working on having this up and running soon! You can use the Rest mobile app in the meantime. Thanks, Alysha.
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Hi, Thanks for contacting us. Upon changing your investment option, you may be charged a Buy/Sell Spread fee .You can view more information on our Buy/Sell Spread and fees in the link below: rest.com.au/member/products/…. Thanks, Makealah.
Replying to @BitMEXWerner
Hi @PoleTheTroll, We understand the drop in your balance can be unnerving. Our investment managers are overseeing uncertainty and managing downside risk with the aim of meeting our long-term returns. You can view our website for more info: rest.com.au/member/tools/new…. Thanks, Alysha

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Hello @Newcgeoman Thank you for your question. Can you please send us a private message this will allow us to arrange our Investments Team to contact you. Thanks, Makealah.
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