I've heard it all in retail since I was 19. Lots of stories to tell and experience to pass on. Is against the use of the term Karen. She's just a B***H.
As @ElonMusk takes over twitter I'm 90% sure I will delete my account by Monday. Thank you to this retail community for sharing your experiences with me! I'll try to keep up my blog. #GoodRiddanceTwitter
A rep upset her #dearcustomer by telling her the return window is expired for the return and it's somehow my fault. 🙄 Return policy is 30 days and the return was sent 2 months late. #CSLife#AdultingIsHard
I sent a #dearcustomer photos of their rejected sports bra that was gross on the INSIDE. She sends photos of the clean OUTSIDE as justification for being offended I'm rejecting the return. 🤣 #ConfusedSoul#CSLife
I find it funny that reps tell me their #dearcustomer is upset cuz their return cannot be accepted so they want an exception. Not my fault they didn't relay the info gently or not inform their customer of our policies. 🤦♀️ #AdultingIsHard#CSLife (had to correct my bad grammar 🤣)
I messed with a #dearcustomer today. She kept saying she had to pay shipping for her exchange. I kept saying she needed to pay for postage to send her return and shipping is free for her exchange. #OneComesFromAPostOffice#CsLife
I sent an email to a rep informing her I cannot process her refund because she sent it two months late. Her response was like a 2 year old not wanting to go bed. 🙄 #AdultingIsHard#CSLife
I signed up for a new tablet with my service provider. Agent said I'd get it in 2-3 weeks. Confirmation email says 2-3 days. Which is it?? Lol #NewToy#DontWannaWait
A tweet reminded me of when #dearcustomers would bring in store coupons from google search results and get shocked when I tell them they're either fake or come up as redeemed. Atleast I got them to sign up for real coupons. #FormerRetailLife
She's been following up once a week asking for her "file" to be given to the manager. I have no idea what file she's referring to. The only documentation is emails. LOL #CSLife
A #dearcustomer told me she doesn't appreciate my attitude. 🤣 I only sent her a templated response for rejecting dirty clothing and that most clothing stores are the same way. 🤣🤣 I've said worse things. LMFAO #CSLife#CrazyLady
I recently needed to create a new poshmark account with my middle name because I realized the reps from work who are illegally selling on there would recognize my first name. I plan to report them so they can't know it was me. 😅 #CSLife#Stealth
Boss quit, at one point she said she'd consider me for assistant manager if needed. Now her duties are being split between pretty much everyone else. #ComenceJobSearching#CSLife