@SITSInsight profile picture
SITS Insight @SITSInsight

IT service management and service desk news, opinion and debate from the team @SITS_UK

Joined May 2009
  • Tweets 2,673
  • Following 2,014
  • Followers 2,612
417 Photos and videos
Navigating GenAI: Guidelines from an AI Expert 🤖 Read more from @SupWizAI: servicedeskshow.com/hot-topi… #AI #GenAI #ITSM
47
From End Users to Agents: @sysaid Continues to Innovate and Transform the IT Service Management Experience by Unveiling its AI Chatbot for Agents ✨ Read more: servicedeskshow.com/industry… #AIChatBot #ITSM
2
66
9 insights from crafting an enterprise-grade AI assistant, from @atomicworkhq: servicedeskshow.com/hot-topi… #AI #ITSM
1
4
162
The Future is Now: How Enterprise Service Management and AI are Redefining Service Delivery. Read more from @Valiantys: servicedeskshow.com/it-servi… #ESM #AI
1
33
Mastering ISO 27001 deployment with IT Service Management tools, from @VMotionI: servicedeskshow.com/it-servi… #ITSM
2
36
Slash support costs in half with @gaspardesk1's Generative AI helpdesk: servicedeskshow.com/it-servi… #GenAI #AI #ITSM
1
45
.@SymphonyAi’s Gen AI-First Design Evolution: servicedeskshow.com/it-servi… #AI #GenAI
1
41
Employee helpdesk trends in 2024: what to expect, by @gaspardesk1: servicedeskshow.com/it-servi… #employeehelpdesk
40
4 Ways the Service Catalog Benefits ITSM for Remote Employees, from @EZOsolutions: servicedeskshow.com/it-servi… #ITSM
32
Enhancing Efficiency and Productivity with Secure Cloud Print Management SaaS, from @TungstenAI: servicedeskshow.com/hot-topi… #SaaS
27
The “single pane of glass” view: How support teams can get ahead of legacy IT. Read more from @LogicMonitor: servicedeskshow.com/it-servi… #ITSM
37
Why ITSM is like a bag of sweets, learn more from @PinkElephantUK: servicedeskshow.com/blog-spo… #ITSM #IT
37
Highest-rated SAM vendor on Gartner’s Peer Insights, @Certerosoftware, launches global partner program: servicedeskshow.com/industry… #SaaS #ITSM
37
3 Ways ITSM Will Evolve in 2024, by @autoconsultUK: servicedeskshow.com/hot-topi… #AI #ITSM
1
1
54
Tackling Shadow IT & Wasted Software, from @Certerosoftware: servicedeskshow.com/hot-topi… #IT #ITSM
30
The service delivery excellence matrix: A self-evaluation framework for IT & business teams to accomplish their service aspirations. Read more from @manageengine: servicedeskshow.com/it-servi… #IT #ITSM
30
Decoding AI for IT: 6 actionable insights for technology leaders in 2024, from @atomicworkhq: servicedeskshow.com/hot-topi… #AI #GenAI #ITSM
30
3 Ways AI and Automation can Elevate Your Service Desk Management, from @sunrisesoftware: servicedeskshow.com/hot-topi… #AI #Automation
19
"Visitors should come to our stand as we are a new player in the UK ITSM marketplace." 🤝 Learn more about ITCare Center, an ITIL-accredited ITSM platform, ahead of meeting the team at SITS next month ➡️ servicedeskshow.com/blog-spo… #ITSM #IT #ITIL
43
Keeping IT Support Personalised, Secure & Effective - 5 five key points for greater efficiencies & increased customer satisfaction, from @Splashtop: servicedeskshow.com/it-servi… #ITSupport
30
Load more